Requires WooCommerce 4.0 or higher and is tested up to WooCommerce 9.7.

Ni WooCommerce Custom Order Status lets you create, edit, color-code and delete unlimited custom order statuses for WooCommerce, automatically send a custom order status email to the customer whenever an order moves to one of your statuses, and analyse your store with a built-in order status report and sales dashboard.

Out of the box WooCommerce ships with a fixed set of order statuses (pending, processing, on-hold, completed, cancelled, refunded, failed). Most stores need more, for example “Awaiting Shipment”, “Packing”, “Ready for Pickup”, “Out for Delivery” or “Quote Sent”. This plugin adds an Order Status manager to your WordPress admin so you can model your real order fulfilment workflow without writing a single line of code.

The plugin is fully compatible with the WooCommerce High-Performance Order Storage (HPOS) feature as well as the legacy post-based order storage.

Key features

Create unlimited WooCommerce custom order statuses
Edit, rename and delete custom order statuses at any time
Assign a color to every order status so it stands out in the WooCommerce orders list
Add an internal description to each order status
Custom, editable order status slug
Custom statuses appear on the single order screen, in the order status dropdown and in the order status filter
Bulk change order status from the WooCommerce orders list (HPOS compatible)
One-click “Complete” action for orders that are in a custom order status
Custom order status email – enable or disable per status, with its own subject line and message, sent automatically when the order status changes
Order Status Report – order count and order total per status, filter by period (today, yesterday, last 7 / 15 / 30 / 60 / 90 days) and sort by status, order total or order count
Sales dashboard – total, yearly, monthly, weekly, yesterday and today sales and order counts
Customer analysis, top 5 customers, top 5 countries, payment gateway sales breakdown and stock analysis
Developer friendly – filters to customise the order status email subject and content
Works with WooCommerce HPOS and legacy order storage
Lightweight, translation ready and easy to use

Why use custom order statuses in WooCommerce?

Custom order statuses give you and your team an instant overview of where every order is in your process. They reduce fulfilment mistakes, improve customer communication through targeted order status emails, and let you filter and report on orders by the stages that actually matter to your business.

How the custom order status email works

Every custom order status has its own “Enable Email Send” option, subject line and email content. When an order changes to that status, the plugin sends the message to the customer’s billing email address using the store’s configured “from” name and address. Developers can adjust the subject and body with the ni_custom_order_status_email_subject and ni_custom_order_status_email_content filters.

How to get started

Go to Plugins > Add New in your WordPress dashboard.
Search for “Ni WooCommerce Custom Order Status”.
Click Install Now, then Activate.
Open the new Order Status menu and click Add New to create your first custom order status, set its color and (optionally) its status email.

Support and feedback

We are open to your suggestions and feedback – thank you for using one of our plugins. For help or feature requests, email [email protected].

Disclaimer

It is not responsible for any harm or wrong doing this Plugin may cause. Users are fully responsible for their own use. This Plugin is to be used WITHOUT warranty.