WM Widerrufsmanager for WooCommerce is more than a withdrawal button. It adds a structured digital withdrawal workflow to WooCommerce: withdrawal button, customer form, order validation, item selection, backend processing, email notifications, documentation and privacy-related tools.

Many stores only think about the visible withdrawal button. In daily store operations, however, withdrawal requests also need to be collected, checked, confirmed, documented and processed internally.

The plugin helps WooCommerce store owners replace unstructured withdrawal emails with a traceable workflow inside WordPress.

More than a withdrawal button

The visible button is only the entry point. WM Widerrufsmanager connects the customer-facing withdrawal function with the backend process that follows afterwards.

Customers can submit a withdrawal request through a dedicated form, validate their order using the order number and billing email address, and select individual items or quantities for withdrawal. Submitted requests are stored in the WordPress backend and can be reviewed, documented and processed by the store team.

How the workflow works

The customer opens the withdrawal form.
The order is validated using the order number and billing email address.
The customer selects the affected items and quantities.
The request is stored in the WordPress backend.
Store operators can review, process and document the request.
Customers and shop operators receive email notifications.

Key features

Withdrawal button for WooCommerce
Dedicated withdrawal form for customers
Order validation by order number and billing email address
Configurable withdrawal period
Item and quantity selection for withdrawal requests
Backend overview for submitted withdrawal requests
Detail view with status handling
Customer and shop email notifications
WooCommerce order notes for internal documentation
Diagnostics area with form integration checks, system status and support report
Privacy notice integration
Retention and anonymization options
WordPress personal data export and erasure support
WooCommerce HPOS compatibility
Gutenberg blocks, shortcodes and widget integration

Prepared for §356a BGB

From 19 June 2026, § 356a BGB introduces an electronic withdrawal function for certain distance contracts concluded via an online user interface in Germany. WM Widerrufsmanager helps WooCommerce store owners technically provide and structure such a withdrawal function.

The plugin provides a technical solution for collecting, confirming and processing withdrawal declarations. Whether and to what extent a specific store is affected by legal requirements should be reviewed individually.

Who is this plugin for?

The plugin is designed for WooCommerce stores that want to provide customers with a simple digital way to declare a withdrawal and, at the same time, manage the internal workflow more clearly.

It is especially useful for stores that do not want to receive withdrawal requests only as unstructured emails, but want to collect, review and process requests in a traceable backend workflow.

Video: Setup in 2 minutes

See how quickly you can install WM Widerrufsmanager for WooCommerce, create your withdrawal page, and add the withdrawal button to your store:

Video: Submit and manage withdrawal requests

This short video shows how customers can submit a withdrawal request using the form and how you can review and manage the request afterwards in the WordPress backend:

Easy integration

The withdrawal form can be embedded on any WordPress page:

[wmwiderrufsmanager_formular]

A separate withdrawal button can also be placed anywhere:

[wmwiderrufsmanager_button]

The button can be placed in the footer, customer area, service pages or legal information pages. Gutenberg blocks for the form and button as well as a classic WordPress widget for the button are also available.

Privacy & documentation

The plugin stores the data required to process and document a withdrawal request. This may include order data, contact details, selected items, timestamps, status information and internal processing notes.

Retention and anonymization options can be configured in the plugin settings.

Optional PRO version

The free version already includes the core withdrawal workflow for WooCommerce.

Additional convenience, documentation, automation and analysis features are available in the optional PRO version, including for example:

Flexible order verification for the public withdrawal form, including combinations with email address, order date, billing name/company or billing postcode.
Optional alternative notification email address for withdrawal confirmations and later status updates.
Security Plus options with request limits and additional protection for public order validation.
Product, category and tag based withdrawal rules.
Optional withdrawal reasons with custom reason groups for products, categories and tags.
Statistics for withdrawal reasons, returned products, trends and reason groups.
CSV export and reporting functions for withdrawal data and analytics.
PDF confirmation and proof documents for submitted and decided withdrawals.
Advanced email templates with branding and additional placeholders.
Extended integration into the WooCommerce customer account.
Elementor widgets for easier form and button placement.
GDPR/privacy automation for retention, anonymization and cleanup workflows.

More information about the PRO version:
Learn more at widerrufsmanager.de

Legal notice

This plugin provides a technical solution for collecting and processing withdrawal requests. It does not replace individual legal advice.