Name: AI Chatbot & Live Chat – WebChatAgent
Rating: 5 (2 reviews)
Author: WebChatAgent

A free WordPress chatbot plugin that turns your own content into a 24/7 AI support assistant. WebChatAgent answers questions from your website and documents, captures leads, books appointments and lets your team take over conversations in live chat.

Install the plugin, connect your Chatbot ID and publish the widget — no custom code or separate model API key inside WordPress required.

More than a generic chat bubble: WebChatAgent combines grounded AI answers, human takeover and conversion tools in one WordPress-ready workflow.

Free to install and run – The plugin and the free plan cost nothing; paid plans add higher limits and advanced integrations
Answers from your content – Train the AI on website pages, PDFs, Word files, spreadsheets, Notion or Confluence
AI chatbot + human live chat – Automate routine questions and take over any conversation when a person is needed
Lead capture and bookings – Collect contact details, qualify enquiries and book appointments inside the chat
Built for WordPress – Use the floating widget, shortcode or native Gutenberg block
Privacy-focused controls – Anonymized IP storage, configurable retention settings, a DPA and documented provider choices help support GDPR requirements

A free WebChatAgent account is required. The AI, conversations and widget settings are managed in the WebChatAgent dashboard; this WordPress plugin provides the native installation, embed options and live preview.

Set up in three steps

Create a chatbot at https://webchatagent.com and add your website or documents as knowledge sources.
Copy the Chatbot ID into WordPress > WebChatAgent and enable the widget.
Customize the design and behaviour in WebChatAgent. Changes appear automatically on your WordPress site.

Built specifically for WordPress

No-code floating widget – Add the chatbot across your site without editing theme files
Native Gutenberg block – Place an inline chat directly inside a page or post
Shortcode support – Use [webchatagent_inline] in the Classic Editor, page builders and text widgets
Per-embed Chatbot ID – Override the default bot for individual pages or campaigns
Live preview – Check the current widget directly in the WordPress admin
Efficient loading – Inline widget assets load only on pages that contain the block or shortcode

AI support, sales and automation

Context-aware answers (RAG) based on your pages and uploaded documents
OpenAI ChatGPT, Google Gemini, xAI Grok and Mistral AI model support
Live chat and human takeover with one shared conversation inbox
Action Bar and Form Builder for links, WhatsApp, Calendly and custom lead forms
Proactive triggers based on time, scroll depth, exit intent, inactivity and other visitor behaviour
WooCommerce and API connectors for order status, product information and business data
Multilingual conversations, voice input, file upload and message streaming
Analytics, lead management, tickets, feedback and knowledge testing in the WebChatAgent dashboard

Feature availability and usage limits depend on the selected WebChatAgent plan. See https://webchatagent.com/pricing for current details.

For agencies and resellers

Managing chatbots for clients? WebChatAgent also offers a separate white-label platform with your own branding, domain, client management and reseller pricing. Learn more at https://webchatagent.com/enterprise-white-label.

Privacy Policy

WebChatAgent is an external service used to provide the chatbot, AI responses and live chat.

When the floating widget is enabled, the visitor’s browser requests widget files from https://webchatagent.com. This connection can transmit standard request information such as the IP address and user agent. The IP address is stored in anonymized form for abuse prevention and geographic customization.

Chat messages, session information and any details a visitor submits are sent to WebChatAgent when the visitor uses the chat. Retention periods and automatic cleanup can be configured in the WebChatAgent dashboard.

If a custom Google Font is selected, the widget may request font files through https://fonts.googleapis.com. Configure a system or locally hosted font if you do not want the widget to request Google Fonts.

Site owners should describe the service in their privacy notice and configure consent behaviour according to their requirements.

For privacy questions, contact [email protected].

External services

The plugin connects to the following external services:

https://webchatagent.com/api/chatbots/{id}/public – Loads the saved public chatbot configuration for the WordPress admin preview
https://webchatagent.com/widget/web-chat-agent.js and the corresponding CSS – Renders the floating widget when it is enabled
https://webchatagent.com/widget/chat-widget-inline.js – Renders shortcode and Gutenberg block embeds on pages where they are used
https://fonts.googleapis.com – May load a selected custom Google Font