UWH SMTP Connect is a free WordPress SMTP plugin for sending site emails through your own SMTP provider and investigating email delivery problems. Configure Google, Microsoft 365 or a custom SMTP host, send test emails, review transport logs, and enable optional recovery tools for temporary connection failures.
It combines SMTP setup, backup failover, encrypted retries and privacy-conscious wp_mail() reporting.
WordPress SMTP features
Troubleshooting WordPress emails not sending
Use Test Email, Email Logs and Connection Doctor to investigate hosting restrictions, DNS issues and mail-plugin conflicts. Backup SMTP and Retry do not replace valid credentials or domain authentication.
A successful SMTP handoff does not prove the message reached the recipient’s inbox. SPF, DKIM, DMARC, sender reputation and recipient filters still affect delivery. Requires your own SMTP account; uses WordPress PHPMailer.
Privacy & limitations
Standard logs store timestamps, transport, recipient counts, status and categorized errors; they do not retain recipient email addresses, subjects or message bodies. WooCommerce reports record only email type, optional order ID, status and timestamp when WooCommerce is active and logging enabled.
When Automatic Email Retry is explicitly enabled, eligible failed emails without attachments (up to 128 KB) can have recipient addresses, subjects, bodies and headers stored temporarily encrypted in the WordPress database. The queue holds at most 50 messages. Items are removed after success, two unsuccessful retry attempts or scheduled 24-hour cleanup. Retry and cleanup depend on WP-Cron. Uncertain outcomes and messages with attachments are not queued. No retry system can guarantee zero duplicates; include this processing in your site’s privacy policy.
SMTP passwords are encrypted using AES-256-GCM with keys derived from WordPress security salts; changing the salts requires re-entering your credentials. SMTP TLS certificates are verified. Sites should use only one active plugin that configures the PHPMailer SMTP transport.
External SMTP services
When enabled, the plugin uses your configured SMTP provider, not a United Web Host mail relay. That provider processes authentication details, recipients, email content, attachments (if present) and transport metadata required to send email. Consult your chosen provider’s privacy policy and terms. Optional administrator-requested diagnostics perform DNS queries and unauthenticated connectivity checks to public SMTP servers; they do not transmit SMTP passwords. The plugin does not send usage analytics to UWH.
Provider policies: Google Privacy, Google Terms, Microsoft Privacy, Microsoft Terms.
Official resources
All plugin features are free. Your own SMTP provider may charge for email sending.
Default mail handling: Until SMTP is enabled, UWH SMTP Connect leaves the default WordPress wp_mail() transport unchanged. SMTP authentication is on by default; turning it off disables credentials fields without deleting saved credentials. Mail delivery depends on the hosting server and other active mail plugins.