Torod is the WooCommerce shipping plugin for stores in Saudi Arabia (KSA) and the GCC. Connect your store once and ship with SMSA, Aramex, Naqel, SPL (Saudi Post), DHL, J&T, Redbox, iMile and more than 60 local and international couriers through a single Torod account. Orders are sent to Torod automatically, you print shipping labels (AWB) and choose the courier in the Torod portal, and tracking numbers and delivery statuses come back to every WooCommerce order.

Whether you ship a few orders a week or hundreds a day, from Riyadh, Jeddah, Dammam or anywhere in the Kingdom, Torod replaces copying orders into courier dashboards with one automatic, reliable shipping integration, including cash on delivery (COD).

Why stores use Torod

One account, many couriers. Compare and choose couriers in the Torod portal instead of managing a contract and a dashboard for each one.
No copy and paste. Orders are sent to Torod automatically, with the customer’s address, phone, items, weight and cash-on-delivery amount.
Customers and staff stay informed. Tracking numbers, labels and shipment statuses appear on every order in WooCommerce.

Automatic order sync

Automatic sending when an order reaches the statuses you choose (Processing by default), whether it comes from checkout, wp-admin or another app.
Fast and reliable. Orders are sent right after checkout without slowing it down, with three automatic retries if Torod cannot be reached.
Never sent twice. Each order goes to Torod once, under its WooCommerce order ID (the same as the order number unless another plugin renumbers orders), so you can find it in the Torod portal.
Cash on delivery. Choose which payment methods the courier collects; the order total (shipping, fees and discounts included, less any refunds) is sent.
Manual and bulk sending from the order screen or the WooCommerce orders list.
Failed orders. Any order that could not be sent is listed with the reason and can be retried in one click, or all at once.

Shipping labels, tracking and delivery status

Torod Shipment box on every order: Torod order number, tracking number, courier, latest status, label download and tracking link.
Status sync. Torod sends shipment updates to your store, and you decide which WooCommerce status each shipment status sets. By default, delivered shipments complete the order.

Shipment tracking for your customers

In My Account. A Shipment column in the orders list, and a shipment card on the order page with plain-language progress steps (Preparing, Ready to ship, On its way, Out for delivery, Delivered), the shipping company, the tracking number with a copy button, the latest update in the customer’s language, the shipment history and a Track shipment button.
On the thank-you and order tracking pages, and in customer emails once there is a tracking number.
You choose what customers see in Torod › Configurations › Customer view, with a live preview. Shipping labels are never shown to customers.
Works with any theme. Uses WooCommerce’s own hooks, inherits your theme’s fonts and colours, right-to-left aware, keyboard and screen-reader friendly. Templates can be overridden in your theme (yourtheme/torod/).

Saudi regions and cities at checkout

Torod regions and cities. Regions appear as the state field. On the classic checkout customers pick their city from a searchable list in Arabic or English; on the block checkout they type it. Both checkouts check that Torod delivers to the city before the order is placed.
Destinations. Choose the countries you ship to and switch off regions or cities you do not deliver to.

Built for Saudi and GCC stores

Fully in Arabic and English, in wp-admin and at checkout, with right-to-left layouts.
Quick setup. After you connect your account, Saudi regions and cities download in the background, with a progress bar. You can leave the page while it runs.
Live and demo environments, so you can test without creating real shipments.
Compatible with WooCommerce High-Performance Order Storage (HPOS) and the block checkout.

Support

Email [email protected] or read the guides at help.torod.co.

External services

This plugin connects to Torod (https://torod.co), a Saudi shipping platform, to create shipments and receive their status. It only does so after you connect your Torod account.

Torod API — https://api.torod.co (Live) or https://demo.stage.torod.co (Demo, when you choose the demo environment). Every request identifies the store by its site address.
- When you connect or create an account: your Torod email and password (or, to create an account, your name, store name, email and mobile number), plus the store name, site address and the webhook address below.
- When an order is sent or updated: the order number, the customer’s name, phone, email and shipping address, the items with weights, the order total and the payment type (cash on delivery or prepaid).
- Once a day and when you click Refresh data: the list of countries, regions and cities is downloaded (no customer data is sent).
Torod webhook — Torod sends shipment updates (status, courier, tracking number, label and tracking links) to your store at /Torod/shipment/webhook (or /?torod_webhook=1 with Plain permalinks). They are accepted only with your account’s secret.
Tracking pages — the Track shipment button and links in emails open Torod’s tracking page on torod.co for that shipment.

Torod’s terms and conditions and privacy policy.

Privacy

Customer details leave your store only as listed above, to create and track the shipment. Logs are stored in the private WooCommerce log; names, addresses, phone numbers and email addresses in them are masked. WooCommerce’s personal data export and erase tools include the shipment details. Connecting or changing the Torod account is limited to administrators; the other settings and actions to store managers.

Torod – WooCommerce Shipping for Saudi Arabia & GCC