Tom Volz Unpaid Order Follow-Ups for WooCommerce

Tom Volz Unpaid Order Follow-Ups for WooCommerce is a WooCommerce payment reminder plugin for automatically following up on orders that have not been paid yet.

Create multiple reminder rules, choose when each reminder should be sent, target Pending payment and/or On hold orders, and customize the email content. Customers can use a direct payment link to complete the individual order.

Reminders are scheduled through WooCommerce Action Scheduler and stop automatically when the order is paid.

The free version includes the complete core workflow for automated unpaid-order follow-ups.

Features

• Multiple reminder rules
• Flexible delay for every reminder rule
• Apply rules to Pending payment and/or On hold orders
• Customize email subject, heading and content
• WordPress visual email editor
• Direct payment link for the individual unpaid order
• Dynamic placeholders for customer name, order number, order total and site name
• Automatic stop when the order is paid
• Manual follow-up action from WooCommerce orders
• Test email for each saved rule
• Synchronize existing unpaid orders
• Reminder count and last reminder timestamp on orders
• Dashboard for unpaid orders and reminder activity
• WooCommerce Action Scheduler integration
• Compatible with WooCommerce HPOS

How It Works

1. Create a reminder rule and choose the delay.
2. Select the WooCommerce order statuses the rule should apply to.
3. Customize the email subject, heading and content.
4. Add the payment link placeholder so customers can complete payment directly from the reminder.
5. Save the rule and Action Scheduler handles the scheduled follow-up.
6. When the order is paid, further reminders stop automatically.

Placeholders

Use these placeholders in your reminder emails:

• {customer_name} — Customer name
• {order_number} — WooCommerce order number
• {order_total} — Order total
• {payment_link} — Direct payment link for the order
• {site_name} — Site name

Advanced Pro Version

An optional Pro version is available separately for stores that need additional recovery controls and analytics.

Pro adds features such as:

• Product and category exclusions
• Payment method rules
• Recovery coupons
• Recovery analytics
• Automatic order cancellation

The free version remains fully functional for the core unpaid-order follow-up workflow.

Support

For documentation and product information, visit:

https://volz-digital.com/tom-volz-unpaid-order-follow-ups-for-woocommerce/