TechnicalHimanshu ChatConnect is a lightweight WhatsApp chat plugin for WordPress that adds a floating chat button with a customizable popup form and smart message builder. It allows visitors to contact you instantly via WhatsApp with structured messages including name, email, order ID, message, and page URL.

It allows users to send structured messages directly to WhatsApp with dynamic fields such as name, email, order ID, message, and page URL.

The plugin also includes an optional automated welcome message that appears after a configurable delay and can be displayed according to the selected frequency.

The plugin focuses on simplicity, clean UI, smart message formatting, and responsive interaction. It automatically removes empty fields from generated messages and maintains proper formatting before opening WhatsApp.

It is ideal for customer support, sales inquiries, lead generation, and fast communication without requiring any external API.

No external API, no third-party tracking, and no data collection.

Why TechnicalHimanshu ChatConnect?

Unlike other chat plugins, ChatConnect focuses on clean UI, smart message formatting, lightweight performance, and zero API dependency. It provides flexible control over chat behavior, welcome messages, business hours, form fields, and message formatting.

Features

Floating WhatsApp chat button with customizable popup form
Direct WhatsApp click-to-chat integration using wa.me
Smart message builder with dynamic placeholders
Automatically removes empty fields for clean messages
Optional automated welcome message
Configurable welcome message display delay from 1 to 60 seconds
Welcome message frequency control
Every page load, once per session, once per day, or once every 7 days
Welcome message can be clicked to open the chat popup
Continuous WhatsApp icon attention animation while the welcome message is displayed
Business hours with online/offline status indicator
Timezone-aware chat availability with accurate local time
Support for overnight and cross-midnight business hours
Mobile and desktop button customization options
Left or right chat button positioning
Custom chat icon support
Page-level display control
Homepage, posts, pages, and products display rules
Customizable form fields
Name, email, order ID, and message fields
Smart message inclusion controls
Optional page URL inclusion in WhatsApp messages
ESC key support to close the popup
Click outside the popup to close
Keyboard support for opening and closing the chat
Responsive popup design for mobile and desktop
Lightweight, fast, and optimized performance
CSS isolation to reduce theme and plugin conflicts
No WhatsApp API or external service dependency

Welcome Message

ChatConnect can display an optional welcome message above the floating WhatsApp button to encourage visitors to start a conversation.

The welcome message can be enabled or disabled from the ChatConnect admin settings.

You can configure:

Welcome message text
Display delay from 1 to 60 seconds
Display frequency
Every page load
Once per browser session
Once per day
Once every 7 days

When the welcome message is displayed, the WhatsApp icon can use a subtle attention animation to attract the visitor’s attention.

Clicking the welcome message opens the WhatsApp chat popup.

The welcome message does not include a dismiss button. Visitors can simply click the message to open the chat popup or continue browsing.

Message Template Variables

You can use the following variables in your message template:

{name}
{email}
{order_id}
{message}
{page_url}

Example Template

Hello Support Team

Name: {name}
Email: {email}
Order ID: {order_id}

Message:
{message}

Page URL:
{page_url}

Use Cases

Customer support via WhatsApp
WooCommerce order queries
Lead generation and quick contact
Sales and inquiry handling
Product-related support
Direct communication without forms
Quick visitor-to-WhatsApp communication