Storebird is a WooCommerce AI chatbot and AI sales assistant built specifically for WooCommerce stores. It syncs your product catalog, answers product questions instantly, tracks orders, captures leads, and supports customers 24/7 in any language.

Unlike generic chatbot plugins, Storebird understands your WooCommerce data — products, prices, stock levels, categories, variations, and order status. It gives real, accurate answers — not scripted responses.

The WooCommerce AI Sales Assistant That Knows Your Products

When a customer asks “Do you have any red dresses under $50?” or “Is this product available in large?”, Storebird searches your live WooCommerce catalog and responds with the right products, prices, and direct links.

No training required. Sync your WooCommerce products and your AI sales assistant is ready.

Key Features

WooCommerce Product Search — AI-powered product recommendations from your live catalog
Order Tracking — Customers check order status directly in chat (no more “Where is my order?” emails)
Lead Capture — Collect name and email before, during, or after conversations
Human Handoff — Seamless transfer to live chat with push notifications
WhatsApp Integration — Two-way WhatsApp chat, handoff to WhatsApp, and order notifications — meet customers where they already are
Multi-Language — Automatic language detection and response in 50+ languages
Custom Branding — Match colors, logos, and position to your store design
Knowledge Base — Train AI on your shipping, returns, and store policies
Analytics Dashboard — Track conversations, satisfaction, revenue attribution, and time saved
WPML Compatible — Full multi-language product and page sync
Lightweight — Under 15KB, zero impact on Core Web Vitals

Why WooCommerce Store Owners Choose Storebird

Save 10+ hours per week on repetitive customer questions
Increase conversions with instant AI product recommendations
Capture more leads with configurable lead capture forms
Reduce cart abandonment with proactive chat assistance
Reduce repetitive support work by automating common product, order, and store-policy questions
Support customers 24/7 in any language — no extra staff needed

How It Works

Install the plugin from WordPress.org
Connect your WooCommerce store with one click
Products sync automatically — the AI learns your entire catalog
Your chatbot is live and helping customers in minutes

Deep WooCommerce Integration

Storebird is not a generic WordPress chatbot with WooCommerce bolted on. It was built from the ground up as a WooCommerce-native AI sales assistant:

Automatic product sync — Your entire catalog including variations, prices, images, and stock status
Real-time updates — Product changes reflected in the chatbot immediately
Order lookup — Customers check status with order number or email
Category-aware recommendations — AI understands your product taxonomy
Revenue attribution — Track which chat conversations lead to purchases
Compatible with all major shipping plugins — PostNL, DHL, UPS, FedEx, SendCloud, MyParcel, and more

WhatsApp Integration

Your customers already live in WhatsApp — so Storebird meets them there. The same AI that knows your WooCommerce catalog now works across WhatsApp, not just your website:

Two-way WhatsApp chat — Customers start and continue conversations with your AI assistant directly in WhatsApp. It answers product, stock, and order questions there exactly like it does on your site.
Handoff to WhatsApp — Move a website conversation into WhatsApp for personal, human follow-up. The chat history and context come along, so nobody has to repeat themselves.
Order notifications on WhatsApp — Send order confirmations, status updates, and tracking to customers on the channel they actually read — not a forgotten inbox.

WhatsApp turns a one-off website visit into an ongoing conversation, so you recover more carts, answer faster, and stay in touch long after a customer leaves your store. Set it up in your Storebird dashboard.

Perfect For

WooCommerce stores with 50-50,000+ products
Stores receiving repetitive product and order questions
Store owners who want an AI sales assistant that understands WooCommerce products
International stores needing multi-language support
eCommerce businesses looking to reduce repetitive support work

Plans & Pricing

Essential — 750 conversations/month, 1 website, perfect for small stores
Pro — 5,000 conversations/month, custom branding, lead capture, human handoff. 14-day free trial included.
Scale — 15,000 conversations/month, 3 websites, API access, for growing businesses

View pricing

External Services

This plugin connects to the Storebird API service to provide AI-powered chat functionality.

Storebird API

This plugin sends data to and receives data from the Storebird API (https://storebird.ai/api) for the following purposes:

Data sent:
* Product information (names, prices, descriptions, images) – when syncing products
* Chat messages from customers – when customers use the chat widget
* Visitor information (page URL, session ID) – for chat context
* WordPress and WooCommerce version info – during connection setup

When data is sent:
* On initial plugin connection (automatic or manual)
* On product sync (manual trigger in admin)
* When products are created/updated in WooCommerce
* When customers send messages through the chat widget

Service links:
* Service website: https://storebird.ai
* Terms of Service: https://storebird.ai/terms
* Privacy Policy: https://storebird.ai/privacy

Storebird AI Chat for WooCommerce