Shark Ticketing helps small restaurants and service teams run a digital queue with ticket issuance, check-in, and live queue visibility.

Core features include:

Event setup in WP Admin with weekly schedules, guest limits, and queue open/close offsets.
Public ticket issuance form via shortcode ([stbycarson_entry])
Customizable e-ticket email subject/body templates.
Editable queue close and thank-you messages.
Live status shortcode ([stbycarson_live_status]) showing current queue state, event name, and next call number.
Admin dashboard with ticket counts, check-in chart, record search, one-click check-in, and manual queue open/close toggle.
Optional Freemius-powered account and billing pages.

Shark Ticketing includes nonce-protected AJAX endpoints for public issuance and admin queue operations.

This plugin uses Freemius for account and billing management pages.

Data sent: installation/account metadata required by Freemius to manage account and billing status.

When sent: during Freemius account and plan pages.

If an admin submits the in-plugin Contact form, the entered name, email, and message are sent to Shark Ticketing support via email.

Data sent: name, email address, and support message provided in the form.

When sent: when a site administrator submits the contact form in wp-admin.

Shark Ticketing by Carson