Rynex adds an AI chatbot and sales assistant to your WooCommerce storefront — like having ChatGPT trained on your own catalog, minus the API keys. Customers describe what they need in plain language; the AI agent recommends products from your live catalog, answers questions about shipping, sizing and stock, adds products to the cart, and guides shoppers to checkout.

Free plan included: 100 conversations per month at no cost — no credit card, no API key, no AI provider account. Connect and try it on your real catalog in minutes.

See the revenue, not just the chats. Every order driven by a conversation is attributed, so your dashboard answers the only question that matters: how much money is this assistant actually making? Most chat plugins stop at “conversations handled” — Rynex reports attributed orders and revenue per conversation.

It is a conversational commerce layer rather than a scripted chat bot: there are no decision trees to build and no keyword rules to maintain. The assistant reads your real catalog, so recommendations stay correct as prices, stock and products change.

One-click setup — install the plugin, press Connect to Rynex, done:

Your catalog syncs automatically (products, prices, stock — kept fresh via webhooks).
The chat widget appears on your storefront instantly. No code, no snippet pasting.
Orders are attributed to the AI conversations that drove them.
Manage everything — widget design, analytics, conversations — from your Rynex dashboard (one click away in WP admin).

What the assistant does

Product recommendations — acts as a product finder, matching shoppers to items from your live WooCommerce catalog.
Customer support answers — replies to questions about shipping, returns, sizing and availability.
Order tracking questions — points customers to their order status instead of opening a support ticket.
Add to cart from the chat — shoppers can put a recommended product straight into the WooCommerce cart without leaving the conversation.
Upsell and cross-sell — suggests complementary products inside the conversation.
Multilingual — replies in the language the shopper writes in.
Human handover — hands the conversation to a live chat agent when a person is needed.
Revenue attribution — reports which conversations produced orders, not just how many chats happened.

No API keys. No surprise AI bills.

Most free AI chatbot plugins are “bring your own key”: you create an OpenAI or Google account, generate an API key, paste it into WordPress, and then pay the AI provider per message — with a bill that grows with your traffic, and a bot that stops answering when a budget cap is hit. Rynex is hosted: there is no key to create, AI usage is included in your plan, your monthly cost is predictable, and the assistant never disappears from your storefront mid-conversation.

How the free plans actually compare:

Setup — Rynex: install, press Connect, done. BYO-key chatbots: create an OpenAI/Google account, generate a key, paste it in, keep it valid.
Who pays for AI — Rynex: included in your plan, fixed monthly cost. BYO-key: you, per message, on a separate AI-provider invoice that grows with traffic.
When the limit is hit — Rynex: new conversations pause until next month, nothing breaks, no auto-charge. BYO-key with a budget cap: the bot can vanish from your storefront mid-day.
What you can measure — Rynex: attributed orders and revenue per conversation. Typical chatbots: message counts.

On-site AI recommendations (“You may also like”)

Beyond the chat, Rynex can embed an AI-picked product block natively on your product pages — personalized from what each shopper browses, styled to match your theme automatically, positioned by drag & drop from the dashboard. Clicks on the block flow into the same revenue attribution as the chat.

No WooCommerce? It still works. On a plain WordPress site Rynex runs as an AI chatbot for WordPress: press Connect and the assistant answers from your own content — your home page is indexed automatically, and you add pages, posts, PDFs or plain text from your Rynex dashboard. Product recommendations, add to cart, the on-site recommendations block and revenue attribution need WooCommerce; install it later and one button turns them on.

Requirements: HTTPS and WordPress 6.2+. WooCommerce stores additionally need WooCommerce 8.0+, pretty permalinks and WordPress installed at the domain root (commerce features are not available on subdirectory installs yet).

External services

This plugin connects your store to the Rynex platform (api.rynex.io), operated by Rynex. It is required for everything the plugin does — without a Rynex connection the plugin is inert.

What is sent and when:

On connect (WooCommerce store): your store URL, a WooCommerce REST API key the plugin creates for Rynex (read/write — used to sync your catalog and register webhooks), and your WordPress/WooCommerce version numbers.
On connect (WordPress site without WooCommerce): your site URL, your site’s REST API base URL, your WordPress and plugin version numbers, and a one-time pairing token — the plugin publishes only the token’s SHA-256 hash at /wp-json/rynex/v1/pair-verify for five minutes so Rynex can verify you control the site. No API key is created. Rynex then fetches your home page once to seed the assistant’s knowledge.
While connected (both modes): your site loads the Rynex widget script; conversations are processed by Rynex to power the assistant and analytics. The widget stores an anonymous visitor ID in the browser and sends it with conversation events; on pages it recognizes as product pages it also reports the page URL and product identifier, so Rynex can personalize the assistant and the optional on-site “You may also like” recommendations. Setting ShopAgentConfig.trackingConsent = false disables both the stored ID and the browsing signal. WooCommerce stores only: order and product webhooks are sent to Rynex for catalog freshness and revenue attribution.
On the settings page: a status check identifying your store.
Event bridge (2.6.0+, both modes): Rynex delivers signed event notifications (contact captured, order attributed, handover requested…) back to your site’s REST API at /wp-json/rynex/v1/events so other plugins can react via WordPress hooks. Deliveries are HMAC-signed and contain no message content. You can pause this any time from the settings page.

Rynex terms of service: https://rynex.io/terms — privacy policy: https://rynex.io/privacy

Developer hooks

Since 2.6.0 the plugin fires WordPress actions for Rynex events, so automation plugins (FluentCRM, Uncanny Automator…) and custom code can react to what happens in the assistant — no polling, no API key.

Add a captured shopper to FluentCRM in three lines:

add_action( 'rynex_contact_captured', function ( $data, $meta ) {
    FluentCrmApi( 'contacts' )->createOrUpdate( array( 'email' => $data['email'] ) );
}, 10, 2 );

Every event also fires the generic hook: add_action( 'rynex_event', fn( $type, $data, $meta ) => ..., 10, 3 ). Event types: contact.captured, consent.granted, consent.revoked, order.attributed, order.reversed, conversation.completed, handover.requested, handover.completed, journey.email_sent. Deliveries are HMAC-signed by Rynex and verified before any hook fires; $meta['delivery_id'] deduplicates retries. Pause the bridge any time from the settings page.

Rynex – Free AI Chatbot for WooCommerce (AI Sales & Support Agent)

External services

Developer hooks