RiskyBuyer – Customer Flags for WooCommerce

RiskyBuyer lets your team keep a list of problematic customers (uncollected COD
shipments, fake orders, abusive behaviour, etc.) and flags their orders right in
the WooCommerce orders list.

Each entry is a phone and/or a name, with a reason and an optional note. When a
customer’s order matches an entry (by normalized phone OR name), the order row
is highlighted with a warning badge — and you get a clear warning panel on the
order edit screen, with quick links to that buyer’s other orders.

Features

• Searchable, sortable list — one table of flagged buyers. Filter by phone
  and/or name (with an AND/OR toggle) and by reason, and sort by any column —
  all instantly in the browser.
• Orders list flagging — a warning badge and colored bar on orders of
  blacklisted customers. Computed server-side, so it works across pagination.
  Supports both HPOS (the new orders screen) and the legacy screen.
• Order edit panel — a warning when the buyer is blacklisted (with links to
  their other orders on your site), or a one-click “mark client” form otherwise.
• Add one or in bulk — add a single buyer or paste a list (one per line). You
  can also search your existing customers (by name or phone, taken from your
  orders) and pick one to fill the form.
• Phone normalization — numbers are stored in international “+CC” form, so the
  same person matches across formatting differences.
• Roles — anyone who can edit orders (edit_shop_orders) can add; only
  administrators (manage_options) can edit or delete.
• Optional shared list — opt-in synchronization with a central service (see
  the “External services” section), off by default.

Architecture

The plugin talks to its data through a storage-provider interface. Today it uses
a local database table; the design is ready for a future shared/central service
so multiple sites can contribute to and read the same list.

External services

This plugin can optionally synchronize with a central, shared blacklist service
at riskybuyer.com so that your checks are extended with phone numbers
reported by other sites. This is opt-in and disabled by default — no data is
sent or received until you enable it under WooCommerce → Risky buyers →
Settings.

When sync is enabled:

• The plugin periodically requests the shared list (GET) to extend your local
  checks. Reading the list is open.
• If you have a write API key, the plugin sends your own entries to the service
  to be shared: phone, name, reason, note, and your site’s domain.

The service is provided by the plugin author. Terms of Use:
https://riskybuyer.com/terms — Privacy Policy: https://riskybuyer.com/privacy