RIACO Feedback – User Feedback, Feature Requests & Voting Board

RIACO Feedback lets your visitors submit feature requests, vote on existing ideas, and track progress through a public roadmap — all without leaving your WordPress site. It takes minutes to set up and requires no coding.

Install the plugin, drop a shortcode on any page, and your users can start submitting and voting immediately. Admins review and approve submissions from the WordPress dashboard before they go public.

Core Features

Feedback Board

• Visitors submit ideas via a clean, customizable form (title + description)
• Submitted feedback is held in a moderation queue until you approve it
• Approved items appear on a public, vote-sorted board
• Filter by status (Open, Planned, In Progress, Completed) or search by keyword
• Sort by most votes, newest, or oldest
• Content cards expand inline — no page reload needed
• Paginated AJAX loading — no page refreshes

Voting System

• One vote per visitor, tracked by a salted SHA-256 hash of IP + User-Agent — no account required
• Toggle upvote / unvote with a single click
• Vote counts update live via AJAX
• Voting is automatically disabled on completed items
• Duplicate votes are rejected at the database level (UNIQUE constraint)

Product Roadmap

• Three-column kanban view: Planned / In Progress / Completed
• Each column paginates independently
• Compact cards show title, vote button, and completion date (completed items)
• Embed on any page with [riaco_feedback_roadmap]

Admin Tools

• Dedicated Feedback menu in the WordPress admin
• Pending-count bubble on the menu item (mirrors the Comments counter)
• One-click Approve action per item; bulk approve supported
• Dashboard widget showing the 5 most recent pending submissions
• Status and Project dropdown filters on the list table
• Admin email notification when new feedback is submitted (opt-in)

Customization & Settings

• 8 color pickers for upvote button and form appearance — no CSS required
• Configurable items per page (default 20)
• Multiple Projects — scope each shortcode to a project slug
• All colors output as direct CSS class rules so they always win the cascade

For Developers

• Clean service-container architecture with a ServiceInterface contract
• 5 action hooks: riaco_feedback_submitted, riaco_feedback_upvoted, riaco_feedback_unvoted, riaco_feedback_approved, riaco_feedback_loaded
• Filterable email recipient, subject, and message body
• riaco_feedback_submission_data filter to modify post arguments before creation
• riaco_feedback_item_html filter to override the rendered card HTML
• riaco_feedback_services filter to add or replace services in the container
• PSR-4 autoloading via Composer

Perfect For

• SaaS and software teams — let users vote on the next feature to build
• WordPress theme / plugin developers — collect roadmap requests from customers
• Community sites and forums — give members a structured way to suggest ideas
• Agencies — drop a branded feedback board on any client project
• Internal tools — gather employee suggestions on a private intranet page

Shortcodes

[riaco_feedback_features project="main"]
Renders the submission form alongside the full feedback board. This is the all-in-one shortcode for most setups.

[riaco_feedback_features_board project="main"]
Renders only the feedback board (no form). Use this when you want the form and the list on separate pages.

[riaco_feedback_roadmap project="main"]
Renders the three-column kanban roadmap grouped by status.

All shortcodes accept a project attribute that scopes the display to a specific project slug (default: main). Create additional projects from Feedback → Projects in the admin.