ReviewScribe is a powerful WooCommerce review plugin and WordPress review plugin for collecting, managing, displaying, and analyzing customer reviews. Collect more product reviews, automate review request emails, moderate submissions, and showcase customer feedback with professional review widgets—without writing code. Whether you run a small online store, manage multiple WooCommerce websites, or need a complete customer review system, ReviewScribe gives you the tools to turn customer feedback into trust and social proof.

👉 Get Pro | Live Demo | Documentation | Roadmap

🌟 Benefits of Using ReviewScribe

Increase conversions with powerful social proof
Build trust with verified customer reviews
Save time using automated review requests & follow-ups (Pro)
Gain insights with review analytics (email analytics in Pro)
Improve SEO with fresh user-generated content
Showcase reviews with beautiful widgets
Manage all reviews from one dashboard
Boost engagement with smart email automation (Pro)

⭐ Collect More Customer Reviews From Every Channel

Boost your credibility with authentic customer feedback using this advanced customer review plugin.

WooCommerce product reviews
Automated email review requests (Pro)
Custom review forms
External review sources: Google and Facebook (WordPress.org, Trustpilot, G2, Tripadvisor, Yelp and Capterra in Pro)
Import existing reviews
Manual review entries
Photo, video and YouTube reviews (Pro)
Recommendations (Pro)
Multi-criteria ratings (Pro)
Anonymous reviews (Pro)
Built-in reCAPTCHA spam protection

Collect reviews from anywhere and centralize them in one powerful system.

📧 Automate WooCommerce Review Requests (Pro)

Review request emails are a ReviewScribe Pro feature. Save time and reduce manual follow-ups with automated review request emails after purchase.

Create customized campaigns with:

Custom email templates
Configurable review request timing
Smart follow-up emails
In-email rating selection
Personalized customer and order details
Multi-language email support
SMTP and delivery settings
Email open and click tracking

ReviewScribe helps you send review requests at the right stage of the customer journey and makes it easier for satisfied customers to leave feedback.

🧠 Smart Review Collection Automation (Pro)

Also part of ReviewScribe Pro. Reduce manual work with automation built specifically for review collection:

Smart Send Timing — optimizes when review requests go out based on the product or category
Smart Follow-ups — responds to customer behavior automatically:
- Opened but didn’t click sends a gentle reminder
- Clicked but didn’t review sends a follow-up
- Didn’t open resends with a different subject line

🔧 Key Features at a Glance

WooCommerce product reviews
Automated review requests (Pro)
AI-powered review summaries and insights (Pro)
Smart send timing (Pro)
Custom review forms
Smart follow-ups (Pro)
In-email rating selection (Pro)
Customizable review widgets (colours and texts of the product review widget in Pro)
External review sources (Google and Facebook; more sources in Pro)
Review import
Photo & video reviews (Pro)
Review moderation
Verified reviews
Review carousel & grid
Product review image gallery (Pro)
Floating review badge
Multi-language emails (Pro)
Email analytics (Pro)
Review analytics (advanced analytics cards in Pro)
Google review schema (Pro)

Free and Pro

The free plugin includes:

The product review widget: rating summary, Write a review button, sorting and star filter, Helpful and Report buttons, verified purchase badge, display method and reviews per page.
The product review form and custom review forms, with reCAPTCHA spam protection.
Review moderation, manual reviews, import and export, and Google and Facebook review sources.
The showcase widgets (carousel, grid, video carousel and floating badge) with all their settings: avatar, country flag, review title, verified badge, auto transition, pagination and colours.
Core review analytics.

These features need the separate ReviewScribe Pro add-on and appear as locked in the free plugin’s settings:

Photo, video and YouTube reviews, recommendations, anonymous reviews and multi-criteria ratings.
Product widget extras: review image gallery, AI review summaries, recommendation score and status, media thumbnails, product variant details, country flag, Not helpful button, “with attachment” and “verified purchase” filters, and inheriting theme styles.
Product widget colours and texts.
Review request emails and follow-ups, with smart timing, in-email rating and email analytics.
More review sources: WordPress.org, Trustpilot, G2, Tripadvisor, Yelp and Capterra.
Google review schema.
Advanced analytics cards.

🗂️ Manage Reviews From One Dashboard

ReviewScribe is a complete review management plugin for WooCommerce and WordPress. Manage different types of reviews from a centralized dashboard:

WooCommerce product reviews
Imported reviews
External review sources (Google and Facebook; more sources in Pro)
Manually added reviews
Photo and video submissions (Pro)
Verified customer reviews
Moderated and pending reviews

Organize reviews by product, rating, source, status, and other criteria so your team can manage customer feedback more efficiently.

🎨 Showcase Social Proof with Modern Review Widgets

Turn reviews into visual social proof that aligns with your brand:

Review Carousels & Sliders: Responsive sliders for product pages, homepages, and landing pages.
Video Carousel & Review Grid: Show customer videos and photos (collected with Pro’s photo and video reviews).
Floating Review Badges: Persistent trust badges to increase site-wide conversion rates.
Page Builder Compatible: Native Gutenberg blocks, shortcodes, and full compatibility with WooCommerce block themes.
Customizable Widget Layouts: Choose from flexible display styles and layouts to fit any page or design.
Custom Colors: Match your brand with adjustable colours for the showcase widgets. Product review widget colours and texts are a Pro feature.

📊 Review and Email Analytics

Understand how your reviews and review campaigns are performing. Review analytics are free; email analytics and the advanced analytics cards (reviews by source and category, top products) are part of ReviewScribe Pro.

Track important metrics such as:

Reviews collected
Average ratings
Rating distribution
Emails sent (Pro)
Email opens (Pro)
Email clicks (Pro)
Review submissions
Campaign performance (Pro)
Conversion-related activity (Pro)

Use these insights to identify which products, email campaigns, and follow-up strategies generate the most customer feedback.

External services

ReviewScribe connects to the third-party services below. Nothing is sent to any of them until the feature that uses it is set up or used, as described for each one.

Google reCAPTCHA

Used to block spam review submissions. It is loaded only when a site administrator turns on reCAPTCHA and enters their own site key and secret key.

When a page with a ReviewScribe review form loads, the visitor’s browser loads the reCAPTCHA script from google.com. Google may collect data about the visitor’s browser and how they use the page.
When a review is submitted, the site sends the reCAPTCHA response token, the site’s secret key and the visitor’s IP address to Google to check the submission.

This service is provided by Google: Terms of service, Privacy policy.

Gravatar

Used to show a reviewer’s profile picture in the product review list. When a product’s reviews are shown, the visitor’s browser loads each reviewer’s picture from gravatar.com, using an MD5 hash of the reviewer’s email address. The visitor’s IP address and browser details are sent to Gravatar with each request.

This service is provided by Automattic: Terms of service, Privacy policy.

ReviewScribe – Reviews Collection & Management for WordPress & WooCommerce