ReturnsUp Connector for WooCommerce

ReturnsUp Connector for WooCommerce is the integration plugin for the ReturnsUp Platform. It connects your WooCommerce store to your ReturnsUp account, enabling an automated returns and exchange management system.

WooCommerce® is a trademark of Automattic Inc. ReturnsUp is not affiliated with or endorsed by Automattic Inc.

This plugin ensures your store data stays in sync with the ReturnsUp platform while enhancing the customer experience during the return process.

Key Features

• Seamless Connection: Connects your store to the ReturnsUp dashboard via secure API authentication.
• Real-time Synchronization: Uses webhooks to keep orders updated in ReturnsUp whenever they are created, updated, or completed in WooCommerce.
• Automated Exchanges: Handles “Exchange for Store Credit” and “Product Exchange” flows.
  • Adds exchange products to the cart.
  • Applies the exchange coupon automatically.
  • Redirects the customer to checkout.
  • Links the new exchange order to the original order.
• Smart Checkout: Pre-fills checkout fields for exchange orders.
• My Account Integration: Adds a “Manage Returns” section to the customer’s “My Account” area.
• Admin Enhancements:
  • Returns Column: Adds a status column to your WooCommerce Orders list.
  • Visual Indicators: Marks orders that have active returns.

External services

This plugin acts as a connector between your WooCommerce store and the ReturnsUp platform (SaaS). It relies on the ReturnsUp service to function.

ReturnsUp Platform
* Service Provider: ReturnsUp
* Service URLs:
* https://admin.returnsup.com (Setup & Configuration)
* https://app.returnsup.com (Return processing flows)
* Data Transmission: Data is transmitted via secure API calls and Webhooks in the following situations:
* Connection Setup: Your store URL and required connection details are sent to verify your account.
* Order Synchronization (Webhooks): To determine return eligibility and validate requests, the plugin configures WooCommerce Webhooks. When an order is created or updated, relevant order data may be synchronized. This includes order identifiers, status, totals, billing email, and shipping details when applicable.
* Return Processing: When a return involves an exchange or refund, transaction totals and status updates are sent to process the request.
* Terms of Service: https://returnsup.com/condiciones-del-servicio-de-returnsup/
* Privacy Policy: https://returnsup.com/politica-de-privacidad/

Note: You must have a ReturnsUp account to interact with the service.