ParcelPhrase Order Notes for WooCommerce

Stop typing the same order updates. Save a template and add it in a click.

ParcelPhrase Order Notes for WooCommerce helps store owners and shop managers handle repeated shipping, delivery, and payment messages from the order screen.

Reusable templates. Personal messages. Fewer repetitive steps.

• Quick order notes: Add a saved message with a native WordPress button.
• Preview before adding: See the customer’s name and order details filled in before using a template.
• Customer updates: Trigger WooCommerce’s Customer note email to the order’s saved billing address, including guest orders.
• Private team notes: Keep internal messages in the order without sending an email.
• Simple template management: Create, edit, delete, enable, or disable reusable messages.
• Clear confirmations: WordPress snackbar messages confirm note creation and report email acceptance or failure.
• HPOS support: Use the classic order editor or High-Performance Order Storage.
• Translation-ready interface: Translate interface text using WordPress language packs or the included POT file.

Useful for everyday store messages

Create order note templates for shipping updates, delivery delays, payment reminders, and internal handover notes. Messages are added only when a staff member clicks a button. The plugin does not track shipments, change order status, or send automatic reminders.

Personalize your order notes

Supported placeholders:
{customer_name}, {customer_first_name}, {customer_last_name}, {order_number}, {order_id}, {order_total}, {order_status}, {billing_email}, {billing_phone}, {shipping_address}, {site_name}.

Example: Hello {customer_first_name}, your order #{order_number} has shipped.

Built by Rakibur Rahman

Created by Rakibur Rahman for a focused, straightforward order-note workflow. This is an independent plugin and is not affiliated with or endorsed by WooCommerce.

Email and privacy

Customer notes use WooCommerce’s existing Customer note email and your site’s mail configuration. This plugin does not provide SMTP delivery or guarantee inbox placement. Private notes do not trigger customer emails.

Templates are stored in your WordPress database. The plugin does not add telemetry or contact external services directly. Customer messages use the site’s existing mail provider. Templates and order notes are retained when the plugin is deactivated or deleted.