Livre Resolução para Lojas Online adds to your store the right-of-withdrawal (return) mechanism required by EU Directive 2023/2673, which applies to distance and off-premises consumer contracts. It gives customers an unambiguous way to exercise their statutory right to withdraw from a purchase, and gives the shop owner a durable, logged record of every request.

Note: the customer-facing interface and the notification emails are written in European Portuguese (pt_PT), as the plugin targets stores selling to Portuguese/EU consumers.

Main features:

Shortcode [lreso_botao] to place the button/form on any page or post. It supports three modes:
- modo="modal" (default): shows only the button; clicking it opens the form in a modal.
- modo="inline": shows the form always visible.
- modo="link" url="/returns" (or pagina_id="123"): the button links to another page.
- Extra attributes: texto (button label), title (heading) and order_ref (pre-fills the order reference).
WooCommerce integration with a “Livre Resolução” tab in the My Account area and an “Exercise right of withdrawal” button on each order detail (shown only within the legal deadline of 14 days).
Mandatory 2-step flow: identification followed by an unambiguous confirmation screen.
Email notifications on a durable medium (HTML) to both the customer and the administrator, including date/time and a summary of the submitted data.
Internal order note on the WooCommerce order recording the request.
Admin panel to customise the button label and colour, the email text and the display toggle.
Request log stored in a dedicated table, with statuses (Pending, Processed, Rejected), search, filters and pagination.

Compatible with WooCommerce HPOS (High-Performance Order Storage).