LeadCallers Widget

LeadCaller Widget adds a powerful communication widget to your website that lets visitors request callbacks, chat with your team, and send messages — all without leaving your site.

Features:

• Callback requests — visitors can request a call from your team
• Live chat — AI-powered chat with customer context
• Contact form — visitors can send messages directly
• Fully configurable — customize colors, text, staff, and opening hours from your LeadCaller dashboard
• Mobile responsive — works on all devices
• Lightweight — single script, no impact on page speed

How it works:

1. Install and activate this plugin
2. The widget automatically appears on your site
3. Configure everything from your LeadCaller dashboard

No configuration needed in WordPress — the widget identifies your site automatically.

This plugin relies on an external service to function. See the “External services” section below for full details.

Requirements:

• An active LeadCaller account
• Your domain must be registered in your LeadCaller dashboard

External services

This plugin connects to the LeadCaller service to provide a communication widget (callback requests, live chat, and contact forms) on your WordPress site. The widget cannot function without this external service.

LeadCaller Widget Service

• What it is: A communication widget service provided by LeadCaller (https://www.leadcaller.com) that enables callback, chat, and messaging features on your website.
• What data is sent: When the widget loads, it sends the current page URL and domain to identify your site. A session ID and a persistent visitor ID (stored in the browser via localStorage) are sent to maintain the conversation state. When a visitor interacts with the widget (e.g., requests a callback, sends a chat message, or submits a form), the data they enter (such as name, phone number, email, and message) is sent to the service.
• When data is sent: The widget script is loaded from https://widget.leadcaller.com/communication-widget.js on every page load. Page URL and visitor IDs are sent when the widget initializes. Personal data is only sent when the visitor actively submits a form, requests a callback, or sends a chat message.
• Service provider: LeadCaller, https://www.leadcaller.com
• Terms of Service: https://www.leadcaller.com/se/villkor
• Privacy Policy: https://www.leadcaller.com/se/integritetspolicy