Jetly – Notify

Send automated WhatsApp notifications from WooCommerce for orders, abandoned carts, and customer updates.

Core Features & Updates

• Automated Order Triggers (Customer Alerts)
  Automatically map WooCommerce order statuses (Pending, Processing, Completed, Cancelled) to your approved WhatsApp templates. Reach customers instantly regarding their order updates.

• Admin Notifications (Multi-Recipient)
  Keep your team in the loop! Automatically notify store administrators or support teams via WhatsApp when new orders are placed or specific statuses are reached. Supports sending to multiple phone numbers simultaneously.

• Advanced Abandoned Cart Recovery (3 Stages)
  Automatically save lost sales with a smart 3-stage WhatsApp recovery system.

  • Configure custom delays (e.g., send Stage 1 after 15 minutes, Stage 2 after 2 hours, Stage 3 after 24 hours).
  • Automatically stops sending if the customer recovers their cart or makes a purchase.
  • Deep backend logging and tracking system for cart status.

• Automated Product Review Requests
  Put your social proof on autopilot. Jetly automatically schedules a WhatsApp message to be sent to customers asking them to rate their purchased products after their order is marked as Completed.

  • Configurable delay timer (e.g., send 2 days after order completion).
  • Unique, encrypted review submission links protecting your store.

• Review Rewards (Auto-Coupons)
  Incentivize 5-star reviews! If a customer leaves a positive review via the WhatsApp link, Jetly will automatically generate a unique, single-use WooCommerce discount coupon and immediately send it back to the customer’s WhatsApp using the dedicated Review Reward Coupon trigger.

• Dynamic Message Variables
  Personalize every message using dynamic placeholders mapping to WhatsApp API variables:
  {{customer_name}}, {{order_id}}, {{order_total}}, {{billing_first_name}}, {{billing_last_name}}, {{shipping_address}}, {{payment_method}}, {{order_items}}, {{tracking_number}}, {{checkout_url}} (for carts), {{review_link}}, and {{reward_coupon}} (for reviews).

• Global Smart Phone Formatting
  Built-in intelligence detects the customer’s WooCommerce billing country and automatically formats the phone number to E.164 standard (e.g., automatically prepending +20 for Egypt if the user forgot it). Ensures virtually 100% deliverability worldwide without requiring customers to re-type phone prefixes.

• Embedded Chat Widget
  Place a sleek Jetly chat widget on your website to handle customer queries in real time.

Installation & Setup

1. Upload the plugin to the /wp-content/plugins/ directory.
2. Activate it via the WordPress Plugins menu.
3. Navigate to WooCommerce → Jetly Settings.
4. Enter your API key and configure your Meta WhatsApp settings.
5. Create your Triggers and Notifications using the user-friendly interface.
6. Enable the Abandoned Carts and Product Reviews features to start automating your workflow!