This plugin sends form submissions from Contact Form 7, WPForms, Elementor Forms, Gravity Forms, and Formidable Forms to Zoho CRM and Zoho Bigin.
When a user submits a form, the plugin can create or update records—such as leads, contacts, or deals—in your Zoho CRM or Zoho Bigin account. This helps reduce manual data entry and keeps your CRM data consistent with your website forms.
Why Use This Plugin?
Stop copying form data manually into Zoho
Instantly create Leads, Contacts, Deals, or Pipeline records from form submissions
Works with the most popular WordPress form plugins
Supports all major Zoho CRM modules and all Zoho Bigin modules including Pipelines
Leads — capture website leads directly into Zoho CRM
Contacts — create or update contact records
Accounts — sync company or organization data
Deals/Pipelines — push deal information from forms
Vendors, Campaigns, Price Books, Products
Cases, Solutions
Quotes, Sales Orders, Purchase Orders, Invoices
Activities, Tasks, Events, Calls
Projects, Notes, Attachments
Custom Modules — sync data to any custom module you have created in Zoho CRM
Supported Zoho Bigin Modules
Send form data to any Zoho Bigin module:
Pipelines — create new pipeline records (deals) in Zoho Bigin directly from form submissions
Contacts — add or update contact records in Bigin
Companies — sync company data from forms
Products — push product information
Activities, Tasks, Events, Calls, Notes
Zoho Bigin Pipelines: If you use Zoho Bigin to manage your sales pipeline, this plugin lets you automatically add new pipeline entries whenever a form is submitted — perfect for lead capture forms, quote request forms, or any form that starts a sales process.
How It Works
A visitor submits a form on your WordPress site
The plugin receives the submission instantly
It maps each form field to the corresponding Zoho CRM or Bigin field
It creates or updates the record in Zoho via the API
The result is logged — success or failure — so you always know what happened
Key Features
Real-time sync — form submissions are sent to Zoho immediately
All major modules — Leads, Contacts, Deals, Pipelines, and more
Flexible field mapping — map any form field to any Zoho field
Custom values — send fixed text or dynamic values to Zoho fields
System field mapping — automatically send page URL, submission time, and more
Duplicate handling — choose to add, skip, or update existing records
Primary key support — match records by email, phone, or any unique field
Conditional logic (filter criteria) — only sync when specific conditions are met
Picklist helper — see allowed values for Zoho picklist fields and copy them with one click
Notes field — attach a note to every record created in Zoho
File attachments — upload form file fields to Zoho record attachments
Tag support — add tags to Zoho records from form submissions
Detailed logs — view every submission with status, request data, and Zoho response
Resync — manually resync failed records from the Logs page
Email notifications — get notified when a record fails to sync
Multiple accounts — connect more than one Zoho account
Enable or disable integrations — pause any integration without deleting it
Picklist Allowed Values Helper
When mapping a Zoho picklist field (such as Lead Source, Salutation, Status, or any dropdown field), an info icon appears next to the field. Click or hover to see all allowed values. Click any value to copy it — then paste it as a custom value in your field mapping. This prevents errors caused by sending values that Zoho does not accept.
Duplicate Record Handling
Choose what happens when a matching record already exists in Zoho:
Add (ignore if exists) — always create a new record
Skip if exists — do not create if a matching record is found (Pro)
Add or update — create if new, update if exists (Pro)
Update only — only update existing records, never create (Pro)
Filter Criteria (Conditional Logic)
Control when form submissions are sent to Zoho. For example:
Only sync if the user selects “Yes” to a question
Only send to Zoho if the form includes a valid email
Filter by dropdown selection, checkbox value, or any field
Authentication
To connect your Zoho account:
Go to the Accounts page in the plugin.
Click Add Account.
Enter an identifiable account name (for example, “Main Zoho CRM Account”).
Select the appropriate data center (for example, zoho.com, zoho.eu, zoho.in).
Click Authenticate to open the Zoho authorization page.
Log in to Zoho and approve the requested permissions.
After approval, you will be redirected back to WordPress and the account will appear on the Accounts page.
Add Integration
To create a new integration:
Go to the Setup page.
Click Add Integration.
Enter an integration name (for example, “Contact Form 7 to Zoho Leads”).
Select the form plugin (Contact Form 7, WPForms, Elementor, Gravity Forms, or Formidable).
Choose the connected Zoho account.
Select the Zoho module (for example, Leads, Contacts, Pipelines, Deals).
Map your form fields to the corresponding Zoho fields.
Optionally set a duplicate handling rule and primary key field.
Optionally add filter criteria to control when records are created.
Click Save Mapping.
Logs
The plugin provides a Logs section to monitor every form submission:
View all submissions with their status (SUCCESS or RECORD_FAILED)
See the full request sent to Zoho and the response received
Filter logs by integration, status, and date range
Resync failed records individually or in bulk
Delete log entries when no longer needed
Settings
Global settings available on the Settings page:
Delete data on uninstall — remove all plugin data when the plugin is deleted
Error email notification — receive an email when a record fails to sync
Notification emails — comma-separated list of email addresses for error alerts
Email subject — customize the subject line for error notification emails
Deactivation alert — send a notification email when the plugin is deactivated
Privacy and Data Handling
Form submission data is sent from your WordPress site to Zoho CRM or Zoho Bigin via their official API.
The plugin does not send data to any third-party service other than the Zoho services you configure.
All communication with Zoho uses HTTPS.
Free and Paid Features
Free version includes:
Connect up to 2 Zoho accounts
Connect up to 2 forms
Standard field mapping (General Fields)
Custom value support
System field mapping (page URL, submission time, and more)
Note field support
Add record action (ignore duplicates)
Error log view
Email notifications for failed records
Pro version adds:
Unlimited Zoho account connections
Unlimited form integrations
Premium field mapping (Lead Source, Country, State, Phone, Industry, and more)
Custom field mapping (map to any custom field in Zoho CRM)
Custom module support (sync to custom modules in Zoho CRM)
Advanced duplicate handling (skip, add or update, update only)
This plugin supports WordPress multisite installations and has been tested for compatibility with recent WordPress versions. It works with both Zoho CRM free and paid plans, and with all Zoho Bigin plans.