Real ID proves your customers’ real identities using their physical or digital ID and facial biometrics, allowing you to fulfill any order with confidence. It’s designed to support use cases such as:

Age-restricted products compliance
Preventing real or fake chargebacks for high-cost goods
Vetting customers for rentals
Providing frictionless KYC for regulated markets

Real ID’s document verification helps remove friction during fulfillment by quickly and easily detecting whether a government-issued ID is genuine or fraudulent. All the user needs to do is take a photo of their ID and a selfie on their mobile device.

Real ID uses cutting-edge A.I. to verify the authenticity of the ID and instantly match the face on the ID to the selfie submitted by the customer.

Quickly and simply require ID verification before, during, or after checkout—or even during account registration for members-only sites or wholesale accounts.

Check out our demo site to see an example of how it works in action.

How does ID verification help your business?

With your customers’ verified ID and selfie photos, you’re able to prove their shipping address. This gives you far more weight on your side during chargeback disputes and effectively eliminates “friendly fraud” losses.

And if you need to perform age verification checks for purchases of restricted goods, Real ID’s document verification takes care of that too. We’ll confirm a user’s date of birth by verifying their ID to help you manage and reduce risk at checkout.

Verify once per account, not per order

After a customer verifies their ID, their account on your store will be remembered for future purchases, increasing your conversion rate and lowering friction because it’s a trusted account.

IDs stored on your private cloud

No customer PII (Personally Identifiable Information) is stored on your WordPress site. We securely store all IDs on your behalf and respect all data deletion requests.

Control when ID verification is required

Require ID verification at any point during your customer’s purchasing journey. Real ID can be set up without code to verify IDs:

Before checkout
After checkout
During account registration
On custom pages using our JavaScript SDK

You can even limit ID verification to specific shipping addresses or products. For custom use cases, you can use our REST API to trigger an ID verification.

International support

Expand your market with confidence, knowing that Real ID can verify IDs from hundreds of countries, including:

United States
Canada
Great Britain
Mexico
France
Australia
Germany
And hundreds more

Real ID can verify documents such as:

Passports
Driver’s Licenses
National IDs
Visas
And more

See our full list of supported countries and documents.

Customize to your brand

Control your theme and branding within the plugin itself, without code. You can even override the messaging for each step to fit your tone and brand.

Build trust with your customers by using your own email address to deliver ID verification links.

Flexible for any flow

We also provide a robust REST API, JS SDK, Webhooks, and WordPress hooks for your developers to build a custom experience or for advanced logic.

Identity Verification for WooCommerce