Hyoka is a WooCommerce extension that helps store owners collect customer reviews, manage moderation workflows, reply publicly, and display social proof across product pages and the wider storefront.

The plugin combines review collection, email automation, customizable display widgets, and import tools in a single admin experience. Product reviews, store reviews, visitor replies, and user-generated media can be managed from one dashboard.

Hyoka works with WooCommerce orders, products, and customers. Review request emails can be sent automatically after purchase or manually to selected buyers. Customers can submit reviews on the storefront, through invite links, and with optional photo and video uploads.

The plugin includes spam and profanity filters, optional auto-approval rules, audit logging, and reporting to help merchants maintain review quality at scale.

Features

Hyoka includes review management, email automation, widgets, and import tools that can be configured independently.

Product review collection on WooCommerce product pages
Store reviews and public merchant replies
Photo and video review uploads
Review moderation (Pending, Approved, Rejected, Spam)
Bulk review actions and CSV export
Merchant replies to product and store reviews
Visitor replies on store review threads
Review request email automation after completed orders
Manual review request emails
Customizable email templates and submission forms
Follow-up and media reminder emails
Review confirmation and reply notification emails
Admin notification emails for new reviews and questions
Spam and profanity keyword filtering
Auto-approve reviews by minimum star rating
Verified purchase badge support
Dashboard with review growth, ratings, and activity metrics
Display widgets with visual style editor
CSV, Judge.me, and Yotpo review imports
Shortcode support for widgets and review forms
Secure tokenized review invite and media upload links
Responsive storefront layouts

Each area can be configured separately to match your store’s review program and branding.

Review Collection

Customers can leave product reviews directly on WooCommerce product pages using the built-in review form widget.

Supported review content includes:

Star ratings
Review title and written feedback
Optional reviewer name, email, and location fields
Photo uploads
Video uploads

The submission form can be customized from the admin, including field visibility, button text, colors, and media upload options.

Reviews submitted on the storefront can be held for moderation before appearing publicly, depending on your automation and approval settings.

Product Reviews

The Product Reviews area in the admin provides tools to browse, filter, search, and moderate reviews tied to WooCommerce products.

Supported capabilities include:

Filter by rating, status, and sort order
Approve, reject, or mark reviews as spam
Edit review content and status
Reply to customers from the admin
View audit history for review changes
Bulk status updates and bulk delete
Export reviews to CSV

Product reviews can include text, star ratings, and attached media. Verified purchase indicators can be shown when enabled in settings.

Store Reviews & Replies

Hyoka supports store-level reviews and testimonials in addition to individual product reviews.

Store reviews can be managed separately from product reviews, including:

Store review moderation
Public merchant replies
Visitor reply threads
Status management for replies

This helps merchants collect broader brand feedback while keeping product-specific reviews organized by SKU.

Email Automation

Hyoka can automatically email customers after a completed WooCommerce purchase to request a product review.

Automation features include:

Configurable delay after order completion
Enable or disable scheduled review requests independently from manual sends
Custom email subject, heading, body, and layout blocks
Brand colors, fonts, and button styling
Reminder emails for customers who have not yet reviewed
Media reminder emails encouraging photo or video uploads
Review confirmation emails after submission
Reply notification emails when merchants respond

Email templates can be edited in the admin using a visual template builder with separate layouts for review requests, reminders, confirmations, and notifications.

Manual Review Requests

In addition to automated emails, merchants can send review requests manually to selected customers from the admin.

Manual request tools include:

Customer search and filtering
Send review request to individual purchase rows
View sent email history for manual and automated sends
Track delivery status for outbound messages

Manual sends use the same email templates and submission form settings as automated campaigns.

Submission Form & Invite Pages

Customers can submit reviews through storefront forms and secure invite links sent by email.

Invite and form features include:

Custom form title and submit button text
Primary color and field visibility controls
Optional photo and video upload fields
Tokenized review invite URLs
Dedicated media upload page for post-review photo and video attachments
Saved settings applied at send time for emails and invite pages

Submission form settings are shared across widgets, invite pages, and email-driven review flows.

Moderation & Quality Controls

Hyoka includes tools to help maintain review quality before content is published on the storefront.

Available controls include:

Pending, Approved, Rejected, and Spam statuses
Spam keyword filtering
Profanity keyword filtering
Auto-approve reviews that meet a minimum star rating
Audit log details for review edits and status changes
Optional verified purchase badge display

Moderation rules can be combined with email automation so new submissions are filtered or approved according to your store policy.

Dashboard & Reporting

The Hyoka dashboard provides an overview of review program performance.

Dashboard metrics include:

Total reviews
Average rating
Conversion rate
Pending reviews
Review requests sent
Photo and video review counts
Review growth chart
Rating distribution
Recent activity timeline
Top performing products

Date ranges can be adjusted to review activity over the last 7, 30, or 90 days.

Display Widgets

Hyoka includes multiple widgets for showcasing reviews and ratings on the storefront.

Available widgets include:

Product Review Widget
Video Carousel
Card Carousel
Testimonials Carousel
Overall Site Rating

Widgets can be placed on WooCommerce product pages or embedded on any page using shortcodes. Each widget includes a visual style editor for colors, typography, layout, and display options such as review dates, verified badges, and product names.

The Testimonials Carousel can be displayed above the site footer to highlight approved store reviews across the entire site.

Review Imports

Existing review data can be imported into Hyoka from common sources.

Supported import providers include:

CSV / Excel spreadsheet
Judge.me exports
Yotpo exports

Import tools support product matching by product ID, SKU, or handle, column mapping, batch processing, and status preservation where available from the source export.

This helps merchants migrate reviews when moving to Hyoka or consolidating review data from another platform.

WooCommerce Compatibility

Hyoka is built as an extension for WooCommerce and integrates with standard store workflows.

Supported compatibility includes:

WooCommerce products and orders
Completed order triggers for review requests
Product page placements
Shortcodes for custom page placement
Customer purchase records for verified review context
WooCommerce-aware product matching during imports

The plugin follows WordPress coding standards and is designed to work with properly coded WordPress themes and plugins.

Responsive Storefront Experience

Storefront widgets and review forms are designed to work across desktop, tablet, and mobile devices.

Responsive layouts are used for:

Product review forms
Review lists and carousels
Video and card carousels
Site rating summaries
Testimonials displays

Supported Store Types

Hyoka can be used with many types of WooCommerce stores that benefit from customer reviews and social proof.

Common examples include:

Fashion and apparel
Beauty and cosmetics
Electronics
Home and furniture
Health and wellness
Food and beverage
Sports and outdoor
Pet supplies
Automotive parts
Books and media
Digital and downloadable products

Review workflows, widgets, and email settings can be tailored to each catalog and customer journey.

Why Use Hyoka

Hyoka combines review collection, moderation, email outreach, widgets, and imports in one WooCommerce-focused plugin.

Instead of managing separate tools for review requests, moderation, media reviews, storefront widgets, and imports, merchants can run their review program from a single admin interface.

The plugin provides flexible email automation, customizable templates, quality controls, public reply tools, and display widgets that help turn customer feedback into trustworthy storefront social proof.