HB FreshDesk

This plugin is used for connect your FreshDesk account in your wordpress site. You can easily to get your FreshDesk FAQs and Ticket, And also create a new ticket in your FreshDesk account directly using this plugin, And also check your ticket conversation.

FreshDesk Terms of Service

https://www.freshworks.com/terms/

Usage

Place this shortcode in page, post or text widget where you’d like to display Data.

[freshdesk-create-ticket]

[get_all_ticket]

[freshdesk-faq]

Templates

Place this shortcode in any template parts of your theme.

<?php echo do_shortcode('[freshdesk-create-ticket]'); ?>
<?php echo do_shortcode('[get_all_ticket]'); ?>
<?php echo do_shortcode('[freshdesk-faq]'); ?>

Installation

1. Upload “hb_freshdesk” to the “/wp-content/plugins/” directory.
2. Activate the plugin through the “Plugins” menu in WordPress.

How to Use

1. Place Add your Fresh-desk account detail in Freshdesk Settings -> General Setting tab.
2. You can connect two way in our account 1. API Key 2. User-name and Password.
3. Place Go to Faq page and select our FAQ’s which is display in your front end.
4. Place Use Above Shortcode.