

Shared inbox with synchronized email conversations.
gRDV Messages brings operational email conversations into WordPress. It is built for organizations that want to manage authorized business mailboxes, keep incoming and outgoing messages connected as conversations and send consistently branded email from the WordPress admin or mobile web app.
Connect one or more mailboxes, select the IMAP folders needed for daily work, send through the configured SMTP accounts and manage conversations across all authorized mailboxes.
IMAP sync requires the PHP IMAP extension on the server. Password and attachment encryption require the PHP OpenSSL extension. Sending uses WordPress mail handling with the SMTP account configured in the plugin.
gRDV Messages is fully functional on its own. The separately available gRDV Messages Pro add-on requires the free plugin and adds optional advanced features.
Pro features include:
Learn more about gRDV Messages Pro.
gRDV Messages stores email content and mailbox data in your WordPress installation. Depending on how you use the plugin, this can include sender and recipient addresses, subject lines, message bodies, headers, timestamps and attachments.
The plugin connects to the IMAP and SMTP servers configured by the site administrator. It does not create an account with gR DV, does not send email content to gR DV and does not contact a service operated by gR DV.
gRDV Messages does not create separate records of visitor request IP addresses or browser user-agent strings. Email headers stored as part of a message can still contain routing information added by the participating mail servers.
The site operator selects the mailboxes and folders to synchronize and is responsible for having a lawful basis, granting access only to authorized users, defining an appropriate retention period, handling data-subject requests and configuring backups consistently with those obligations. The plugin registers exporters and erasers with the WordPress privacy tools. Optional time-based cleanup deletes local message copies and their local encrypted attachments in bounded batches; it does not delete the authoritative copy on the IMAP server or copies in backups. The IMAP provider’s retention must therefore be aligned to prevent old messages from being synchronized again. Disabling folder synchronization starts deletion of local data that is no longer referenced by any enabled folder. WordPress Cron or the documented external cron URL should run reliably until cleanup has completed.
gRDV Messages connects to the IMAP and SMTP servers configured by the site administrator. These connections are required to retrieve and send email. Depending on the mail provider, the transferred data can include mailbox credentials, sender and recipient addresses, headers, message content and attachments. The applicable terms and privacy policy are those of the mail provider selected by the site administrator.
The optional external cron URL is an endpoint on the same WordPress installation. Calling it does not contact gR DV or another service operated by the plugin author.