GoRespond for WooCommerce

GoRespond for WooCommerce connects your WooCommerce store to the GoRespond WhatsApp messaging platform. When an order event occurs (placed, shipped, delivered, cancelled, or payment failed), a WhatsApp template message is automatically sent to your customer.

How It Works

1. Create a free GoRespond account and connect your WhatsApp Business number.
2. Create and get Meta-approved WhatsApp message templates in the GoRespond dashboard.
3. Map each WooCommerce event to a template.
4. Install this plugin, paste your API key, and you’re done.

Supported Events

• Order Placed – Notify customers as soon as they place an order (with optional order confirmation buttons).
• Order Shipped – Let customers know their order is on the way (with tracking link).
• Order Delivered – Confirm delivery.
• Order Cancelled – Inform customers about cancellations.
• Payment Failed – Alert customers and provide a retry link.

Features

• One-click setup — just paste your API key.
• Per-event toggle — enable only the notifications you need.
• Built-in event log with HTTP status codes and response bodies.
• Test Connection button to verify your API key instantly.
• WooCommerce HPOS (High-Performance Order Storage) compatible.
• Developer-friendly with filters for phone numbers, tracking URLs, retry URLs, and payloads.
• Automatic log pruning (keeps last 1,000 entries).
• Clean uninstall — all data removed when the plugin is deleted.

Requirements

• WordPress 5.8 or later
• WooCommerce 6.0 or later
• PHP 7.4 or later
• A GoRespond account with a connected WhatsApp Business number

Third-Party Service

This plugin sends data to GoRespond, an external messaging service, whenever an order event occurs. The data sent includes the customer phone number, customer name, order ID, and order details. No data is sent unless you configure an API key and enable events.

• Service: GoRespond
• Privacy Policy: https://gorespond.io/privacy
• Terms of Service: https://gorespond.io/terms