Gobuddy – The smart delivery solution

Gobuddy is the most innovative and sustainable delivery solution for WooCommerce eCommerce retailers.

Gobuddy’s intelligent software and delivery platform is designed to reduce the carbon emissions of deliveries, reduce the cost of transporting goods, empower people and provide your business with a powerful system that creates efficiencies, saving you time.

We match the travel routes of ordinary people with goods moving in the same direction.

Our solution:

• Reduces transport costs by up to 50% compared to other couriers
• Unlocks access to untapped, underserved markets
• Provides scalable opportunities for businesses
• Drastically reduces travel emissions
• Integrates your WooCommerce orders and delivery information from your existing couriers into a single dashboard
• Provides details of your priority, in progress and completed deliveries

How it Works

• We understand the potential reputational risk of replacing what already works. That’s why we’ve built a complementary delivery option that runs alongside a retailer’s existing delivery service.

• Our Gobuddy plugin will first check for a Gobuddy Transporter, if none is found for the specific delivery then the delivery will automatically be redirected to the retailers’ usual WooCommerce integrated delivery option.

• We utilise the tracking and shipment data of the complementary delivery options to give retailers a full picture of all of their delivery data for their company, regardless of who the delivery partner was.

• The current complementary delivery options/3rd party as a service options that we use are:

  1. Bobgo:
     Official Website
     Terms of use
     Privacy policy

  2. Pargo:
     Official Website
     Terms of use
     Privacy policy

  3. The Courier Guy:
     Official Website
     Terms of use
     Privacy policy

  • Note on Shiplogic: The Courier Guy’s services may involve interaction with the Shiplogic API (https://api.shiplogic.com/) for shipment processing and tracking. This interaction is handled by The Courier Guy and is subject to Shiplogic’s Privacy Policy. No direct user data is sent from your site to Shiplogic by this plugin; data flows via The Courier Guy.

External Services

This plugin integrates with the following third-party services:

1. Gobuddy Server Data Storage

• Purpose: WooCommerce order data (including order status, customer details, and delivery information) is securely transmitted and stored on Gobuddy’s external server to facilitate advanced delivery management features and order fulfillment processes.
• Data Stored: WooCommerce Order IDs, order status, customer name, delivery address, contact information, and delivery notes.
• Privacy & Terms: Data storage and handling are governed by Gobuddy’s Privacy Policy and Gobuddy’s Transporter Terms & Conditions.
• User Consent (Responsibility of Plugin User): It is critical that plugin users (website owners) clearly disclose this external data storage to their customers in their privacy policy and obtain all necessary consents as required by applicable data protection laws (e.g., GDPR, CCPA). Continued use of this plugin implies consent to this data transfer and storage.
• Configuration: This data transfer is a core function of the plugin and is enabled by default upon activation and configuration of the Gobuddy integration.

2. Google Maps Platform

• Purpose: Used for calculating delivery routes and distances between the store and customer addresses to facilitate delivery management.
• Data Sent: Store and customer address information (including geocoded coordinates if applicable).
• Privacy & Terms: Use of this service is subject to the Google Maps Platform Terms of Service and Google’s Privacy Policy. Plugin users are responsible for compliance and informing their customers.

3. Tradesafe Payment Gateway API

• Purpose: Interacts with Tradesafe’s API to manage and refine order payments, specifically for adjusting or removing extra parties in a transaction.
• Data Sent: Order and payment transaction details, including party information for adjustment.
• Privacy & Terms: All communication is via HTTPS. Data handling is subject to Tradesafe’s Privacy Policy and Tradesafe’s Terms of Service. Plugin users are responsible for compliance with financial and data privacy regulations.

4. WordPress.org API (Update Check)

• Purpose: This plugin uses the standard WordPress.org API endpoint (https://api.wordpress.org/) to check for available updates to the plugin itself.
• Data Sent: No personally identifiable information or site-specific data is sent. Only the plugin’s slug and current version are transmitted as part of the standard WordPress update check mechanism.
• Privacy & Terms: This is a core WordPress function; refer to WordPress.org’s Privacy Policy for details on their data handling related to update checks.
• Configuration: This is an automatic, non-configurable process essential for plugin maintenance and security.