GhostChat is a lightweight, privacy-focused live chat widget — with a built-in AI chatbot — for WordPress. Reply from Gmail, the mobile PWA, or the dashboard — your choice.

Why GhostChat?

~15KB widget – 10-20x smaller than Tawk.to, Crisp, Tidio, Intercom
Zero tracking, zero cookies – No cookie banners needed
15-30ms latency – Edge-powered global delivery
Gmail threading – Reply from your inbox, conversations stay in sync
WooCommerce auto-integration – Real-time cart & page context (Pro and up)
Real-time messaging – Instant customer replies
AI chatbot (Claude) – Answers visitor questions 24/7 from your FAQ knowledge base, then hands off to you when needed (Pro + AI and Team + AI)
CRM Lite – Built-in contacts, conversation history, and notes
Team support – Invite teammates to a shared inbox (Team and Team + AI)
Webhooks & Bot Agent API – Integrate with your stack (Team and Team + AI)
Auto-translate – 133+ languages, real-time visitor message translation (Pro and up)
Canned responses – Save time with pre-written replies
Mobile PWA dashboard – Reply from your phone like WhatsApp
GDPR-friendly – No cookies, no tracking, no consent banner needed
Easy setup – Takes 30 seconds to configure

How it works:

Sign up free at GhostChat
Create a site and get your Site ID
Enter your Site ID in the plugin settings
The chat widget appears on your site automatically

Pricing:

Free (forever): 1 site, 30-day history, unlimited canned responses, no credit card required
Pro ($5/mo): 3 sites, 1-year history, business hours, visitor context & page journey, WooCommerce cart context, CSV export, auto-translate (133+ languages)
Pro + AI ($15/mo): Everything in Pro plus the built-in AI assistant (FAQ knowledge base + instant replies, ~1,500 replies/mo) — same 3 sites and 1-year history as Pro. AI is a flat +$10 on any plan.
Team ($25/mo): Everything in Pro plus 10 sites, unlimited history, up to 10 team members, remove GhostChat branding, webhooks, Bot Agent API (bring your own LLM), custom visitor context, identity verification, and priority support
Team + AI ($35/mo): Everything in Team plus the built-in AI assistant (~6,000 replies/mo)

Perfect for:

Small businesses
Freelancers
E-commerce stores
Support teams
Anyone who values privacy and performance

WooCommerce Integration:

Running a WooCommerce store? The plugin auto-detects WooCommerce and sends your agents real-time context — zero configuration required. Your agents see:

Page type, product name, cart items, total, and item count — Pro and up
Custom data via GhostChat.setContext() — Team & Team + AI
Updates in real-time on AJAX cart changes

Privacy Policy

GhostChat does not collect, store, or transmit any personal data from your WordPress site. The plugin only:

Stores your Site ID in your WordPress database (wp_options table)
Loads the chat widget script from api.ghostchat.dev
When WooCommerce is active, sends page context and cart data (page type, product name, items, total, count) on Pro and up, and custom setContext() data on Team and Team + AI plans
Does not set any cookies
Does not track visitors
Does not send any data to third parties besides the GhostChat service

Chat conversations are handled by GhostChat service. Please review GhostChat’s privacy policy at https://ghostchat.dev/privacy for details on how chat data is handled.

Support

Need help? We’re here for you:

Email: [email protected]
WordPress Setup Guide: https://ghostchat.dev/chat-widget-for-wordpress
Dashboard: https://app.ghostchat.dev
Website: https://ghostchat.dev

About GhostChat

GhostChat is a privacy-first live chat platform that prioritizes page speed and visitor privacy. We believe live chat shouldn’t slow down your site or compromise your visitors’ privacy.

Learn more at ghostchat.dev