FunnelMint Review Assistant provides a standalone, responsive customer review flow for multiple business locations. Each business receives its own shortcode.

Features include:

Multiple business profiles with separate shortcode IDs and review URLs.
Persistent one-to-five star selector.
Required private feedback for one-to-three-star submissions.
Three to six selectable AI-generated suggestions for four-to-five-star ratings, produced in one provider request.
Gemini and OpenAI provider/model selection.
Copy-and-continue flow to the configured Google Business Profile review page.
Private-feedback management, analytics, API logs, spam controls, and optional reCAPTCHA.
Theme-independent landing layout on pages containing the shortcode.

This plugin is not affiliated with, endorsed by, or sponsored by Google LLC or OpenAI. Google Business Profile is a trademark of Google LLC.

Site administrators are responsible for configuring and using the review flow in accordance with applicable laws and the policies of their review platform and AI provider. AI output can be inaccurate and should be reviewed by the customer before use.

External services

This plugin connects to external services only for features configured by a site administrator.

Google Gemini API

When Gemini is selected, the plugin sends the business name, selected star rating, optional customer keywords, and configured business prompt to the Gemini API to generate review suggestions. The administrator’s Gemini API key is sent server-side for authentication. Model-list and connection-test requests are also sent from the server.

Service: https://ai.google.dev/
Terms: https://ai.google.dev/gemini-api/terms
Privacy policy: https://policies.google.com/privacy

OpenAI API

When OpenAI is selected, the plugin sends the business name, selected star rating, optional customer keywords, and configured business prompt to the OpenAI API to generate review suggestions. The administrator’s OpenAI API key is sent server-side for authentication. Model-list and connection-test requests are also sent from the server.

Service: https://openai.com/api/
Terms: https://openai.com/policies/terms-of-use/
Privacy policy: https://openai.com/policies/privacy-policy/

Google reCAPTCHA

When an administrator explicitly enables reCAPTCHA, the Google reCAPTCHA script loads on funnel pages and a verification token plus request metadata is processed by Google to reduce spam.

Service: https://www.google.com/recaptcha/about/
Terms: https://policies.google.com/terms
Privacy policy: https://policies.google.com/privacy

Google Business Profile

After a visitor selects and copies a generated suggestion, the browser opens the business review URL configured by the site administrator. No API connection to Google Business Profile is made by this plugin for that redirect.

Privacy

The plugin stores funnel events and may store the visitor’s IP address, browser user agent, inferred device category, selected rating, private feedback, generated suggestions, and timestamps in the site’s WordPress database. Private feedback may be emailed to the site’s administrator. Data is not sent to the plugin developer.

For AI generation, the customer details described in the External services section are sent to the administrator-selected AI provider. API keys remain server-side and are not exposed in public JavaScript.

Administrators should disclose this processing in their site privacy notice, set an appropriate retention policy, and obtain any consent required in their jurisdiction. Plugin data is preserved on uninstall by default. An administrator can enable deletion on uninstall under Security.

FunnelMint Review Assistant for Google Business Profile