eesel AI – AI Chatbot & Customer Support Agent for WooCommerce

eesel AI connects your WooCommerce store to your eesel AI customer support agent. Once connected, the agent can look up orders to answer “where’s my order?” questions, and it asks you before it changes anything.

Setup takes a few minutes and needs no API keys and no code. Install and activate the plugin, sign in to eesel and pick your agent.

What it does

• Looks up orders. Connect your store and the AI customer support agent can answer “where’s my order?” questions from your WooCommerce orders.
• Keeps you in control. Refunds and order status changes are held for your approval before they run.
• Coming soon: a storefront chat bubble. Connecting doesn’t add a chat bubble to your store yet.

How it works

1. Connect eesel. When you activate the plugin, it takes you straight to eesel to sign in and pick an agent. You can also start this any time with Connect eesel on the eesel AI page.
2. Approve in WooCommerce. WooCommerce then shows its own approval screen. When you approve, WooCommerce sends the access straight to eesel, so you never copy API keys and the plugin never sees them. If the screen doesn’t open, click Connect your store on the eesel AI page.

Requirements

• An eesel account (sign up at eesel.ai).
• WooCommerce 7.0 or later.
• To connect your store: pretty permalinks (Settings → Permalinks) and HTTPS. The settings page tells you if either is missing.

External services

This plugin connects your site to eesel AI, a third-party service. It doesn’t work without an eesel account.

• eesel API (oracle.eesel.app). When you activate the plugin, or click Connect eesel, the plugin registers your site with eesel and receives a workspace token for your eesel workspace and chosen agent. It sends your site’s URL and a random secret that proves the site is yours. It also checks your agent’s public name to show on the settings page.
• eesel sign-in (dashboard.eesel.ai). Your browser is sent here to sign in and pick an agent.
• WooCommerce store access. When you click Connect your store and approve on WooCommerce’s screen, WooCommerce sends store API keys directly to eesel, so the agent can look up orders. The plugin never handles the keys.
• Chat bubble (cdn.eesel.ai). Only if a storefront chat bubble is set up for your store, the plugin loads eesel’s chat widget from cdn.eesel.ai, and shoppers’ chat messages are sent to eesel to be answered. Connecting doesn’t set one up.

eesel’s terms of service and privacy policy.