Durabix – EU Legal Guarantee Notice for WooCommerce

Directive (EU) 2024/825 (Empowering Consumers for the Green Transition) amends Directive 2011/83/EU. Before a distance contract, the trader must remind the consumer of the legal guarantee of conformity “in a prominent manner, using the harmonised notice” (Article 6(1)(l)), and, where the producer offers a commercial guarantee of durability at no additional cost covering the entire good for more than two years and tells the trader, say so “using the harmonised label” (Article 6(1)(la)). Article 22a requires both, and Commission Implementing Regulation (EU) 2025/1960 fixes their design: the notice in Annex I, the GARAN label in Annex II, both applicable from 27 September 2026 (Article 3). Member States apply these rules from 27 September 2026 (Article 4(1) of Directive (EU) 2024/825); in Poland the transposing act (Dz.U. 2026 poz. 1353) applies from 27 September 2027.

Directive (EU) 2024/825 also adds to Annex I of Directive 2005/29/EC a ban on generic environmental claims the trader cannot back with recognised excellent environmental performance (point 4a; recital 9 gives “eco-friendly”, “green” and “biodegradable” as examples) and on claims that a product has a neutral, reduced or positive greenhouse gas impact based on offsetting (point 4c).

Durabix adds the following to WooCommerce:

• Harmonised notice: The Commission’s official colour notice on the legal guarantee of conformity, in the site language (all 24 official EU languages ship with the plugin; Catalan, Basque and Galician get the Spanish notice, any other language the English one). A short “Your legal guarantee rights” line opens the full, unedited notice on the first click, as in the Commission’s online examples, with a link to the same Your Europe page the QR code leads to.
• Notice at checkout and in the confirmation email: The same line above the place order button on the classic and the block checkout, and the notice in the processing and on-hold order emails to the customer. Each can be switched off.
• GARAN label: When you enter a producer guarantee of durability over two years and the producer’s name on a product, the product page shows the nested GARAN label, which opens the full label with the years, the brand and the model identifier (or the SKU) filled in. Only those three fields are editable under Annex II; the rest is the Commission’s file. The label is set in Inter, which ships with the plugin. The brand and the model identifier take up to 40 characters each; when the two would run into each other, both are narrowed to fit the line. A variation can carry its own years, brand or model identifier; each one it leaves empty comes from the parent product, and the label on the product page changes when the shopper picks a variation.
• Repairability class: Shows the repairability class (A to E) you enter for a smartphone or slate tablet as a colour-coded badge (see the FAQ).
• Green claims check: Scans product titles, descriptions, short descriptions, attribute values and the descriptions of up to 100 variations in the admin and flags phrases such as “climate neutral” or “eco-friendly” (English, Polish, German, Spanish) for you to review. It works in the product editor whether or not the notice is shown.
• Display options: The notice and label sit under the product summary (near the price and add-to-cart button) or in a “Guarantee & Durability” product tab. The notice can also sit at the foot of every page as a general reminder (off by default), and the [durabix_notice] shortcode places it anywhere, for example on your terms page.
• National note: The EU notice cannot be edited and states the two-year EU minimum. If your country gives consumers more, write it in the national note field and it shows under the notice and in the order email. It is empty until you fill it in.
• Trade customers: The notice is owed to consumers. The durabix_show_notice filter receives the place (product, checkout, email, footer, shortcode) so a shop that also sells to businesses can hide it for them.
• Per-product hide switch: A checkbox on each product hides the notice, for example on a digital download or a service, since the notice covers goods. It is not set automatically. Article 6(1)(lb) of Directive 2011/83/EU requires a separate reminder for digital content and digital services, which Durabix does not show. Checkout and the email show the notice when at least one item is a good.

• No external calls: The notice images, the label and the font load from your own site. Durabix sends nothing to other services; the Your Europe links are plain links. It declares compatibility with HPOS and the Cart and Checkout Blocks.

• GARAN label in the confirmation email: Article 8(7)(a) of Directive 2011/83/EU requires the confirmation of the contract to repeat the Article 6(1) information, so the processing and on-hold order emails carry each GARAN label of the order as an attached SVG file, with one line naming it in the email. It follows the order email switch.

What Durabix does not do: it does not show the GARAN label at checkout, and does not check that the producer’s guarantee meets Article 17 of Directive (EU) 2019/771. Showing the notice and label does not by itself make a shop compliant.

The notice and label files are © European Union, reused under the Commission’s reuse policy (Commission Decision 2011/833/EU, CC BY 4.0) and shown unchanged, as Implementing Regulation (EU) 2025/1960 requires; Durabix only fills in the three editable label fields. Durabix is not affiliated with or endorsed by the European Commission. Inter is licensed under the SIL Open Font License 1.1 (assets/fonts/OFL.txt).

Documentation and links

• Documentation – plogins.com/durabix/docs/
• Plugin page – plogins.com/durabix/
• Source code – github.com/wppoland/durabix
• Bug reports and feature requests – GitHub issues

Reporting a security issue: email [email protected] under our coordinated disclosure policy. We confirm within two business days, assess within five, and patch a critical issue within seven days of confirming it.

Translations

Durabix is fully translatable and ships the durabix.pot template. Translations are delivered by WordPress.org language packs from translate.wordpress.org.