DocuBot AI by secureweb allows you to create an intelligent customer support agent directly on your WordPress site. Unlike standard AI chatbots that give generic answers, this plugin uses Retrieval-Augmented Generation (RAG). This means you can upload your own documents (PDF, DOCX, TXT) or write manual knowledge entries, and the AI will use your specific content to answer user questions.

✨ Key Features:

Custom Knowledge Base: Upload PDF, DOCX, or TXT files, or type knowledge manually in the admin dashboard.
Chunk-level Editing: Edit your AI’s knowledge base block-by-block directly from the admin panel.
Multiple LLM Support: Choose between Groq (Llama 3, Mixtral, Gemma) for blazing fast responses, or OpenAI (GPT-4o).
Customizable Widget: Easily change the chatbot color, icon position, welcome message, and quick reply suggestions.
No Coding Required: Simple interface to train your AI and customize its appearance.

⚠️ External API & Privacy Disclosure (Important)

This plugin relies on third-party services to generate embeddings and chat responses. By using this plugin, you agree to send data to these services.

OpenAI: Used for generating document embeddings (text-embedding-3-small) and optionally for chat completions (GPT-4o, GPT-4o-mini). When a user asks a question, or when you upload a document, the text content is sent to OpenAI’s servers.
- OpenAI Privacy Policy
- OpenAI Terms of Service
Groq: Optionally used for blazing fast chat completions using models like Llama 3 or Mixtral. When a user asks a question, the query and relevant context from your database are sent to Groq’s servers.
- Groq Privacy Policy
- Groq Terms of Use

What data is sent?
* During document upload/manual entry: The text content of your documents is sent to OpenAI to generate mathematical embeddings.
* During a chat session: The user’s question, plus small snippets of your documents (the context), are sent to the selected AI provider (Groq or OpenAI) to generate the answer.