Direktt

Direktt helps you seamlessly integrate your WordPress website with the Direktt mobile customer care platform. With this plugin, you can:

• Access a wp-admin interface for Direktt settings, user management, and bulk messaging.
• Manage messaging templates and send announcements to your Direktt channel subscribers.
• View and manage user profiles, notes, and message history.
• Receive and act on user events such as subscriptions, messages, and activity from the Direktt mobile app.

For developers, Direktt provides a framework to:

• Add custom hooks and actions for Direktt events.
• Access and authorize users or events from the Direktt app.
• Integrate with the Direktt panel or user profiles.
• Send messages to app users programmatically.
• Implement powerful Direktt automations

You can find Developer documentation here: Direktt developer guides

Data & External Service Disclosure

This plugin connects your website to the Direktt platform using secure API calls. No user tracking or personal data is automatically sent from your site to Direktt.

When certain user actions occur (such as subscribing or messaging), the Direktt platform sends the following minimal user data to your WordPress site via API:

• Display name
• Avatar
• Channel-specific subscription ID

No personally identifiable or trackable data (such as email addresses) is shared with your or other channels or with any third-party platforms. All API calls are authenticated with your Direktt API key.

Plugin API Endpoints Used:
The plugin communicates only during specific actions and uses the following Direktt API endpoints:

1. https://getDataForChannel-lnkonwpiwa-uc.a.run.app
   (Called when you view the Direktt dashboard in wp-admin to fetch current channel status)

2. https://activatechannel-lnkonwpiwa-uc.a.run.app
   (Called on channel activation)

3. https://getsubscriptionsforchannel-lnkonwpiwa-uc.a.run.app
   (Called when channel user synchronization is initiated in the Direktt wp-admin settings)

4. https://sendbulkmessages-lnkonwpiwa-uc.a.run.app
   (Called when sending a message to channel subscribers)

5. https://sendadminmessage-lnkonwpiwa-uc.a.run.app
   (Called when sending a message to the channel admin)

6. https://updateMessage-lnkonwpiwa-uc.a.run.app
   (Called when updating a sent message)

No calls are made automatically or in the background without user/admin action.

For more details, please see:

• Direktt Privacy Policy HERE
• Direktt Terms of Service HERE

Localization:

Text Domain: direktt
Domain Path: /languages
Learn more about Direktt at https://direktt.com

Direktt plugin uses a number of third party libraries. They include:

• Vue.js – https://github.com/vuejs/
• Vuetify – https://github.com/vuetifyjs/vuetify
• php-jwt – https://github.com/firebase/php-jwt
• Html2Text – https://github.com/mtibben/html2text