ClickClue – Session Replay

See how visitors use your WordPress website. Replay eligible signed-out visits, including pages, clicks and scrolling, inside your dashboard.

Recordings stay in WordPress, never sent to ClickClue or external analytics. Free needs no account or licence key.

What you can do with ClickClue Free

• Replay visitor sessions: use playback controls and jump to click markers or grouped scroll events.
• Find useful visits: filter by page, device, date, watched status or bookmark; save filters.
• Save evidence: bookmark recordings and add review notes.
• Manage recordings together: select visits to bookmark, mark watched or delete; preview cleanup of recordings lasting 5 seconds or less. Recent uploads and bookmarks stay protected from short-recording cleanup.
• Control visitor recording: choose the mode, sampling, retention and storage budget.
• Protect sensitive content: use form-text masking, exclusions, private regions and optional all-text masking.

Investigate navigation, scrolling and routes to forms. Replay cannot establish why someone left.

No trial expiry or monthly quota. Hosting, privacy choices and capture limits apply.

Three ways to start recording

New installs start paused with no mode preselected:

• Ask with ClickClue’s banner: show the built-in replay prompt. Requires a published privacy policy selected in WordPress.
• Use my existing consent banner: wait for permission from a banner connected to ClickClue’s local consent API. Installing another banner alone does not connect it.
• Record without asking first: start eligible visits under the site owner’s chosen policy. This is not a visitor consent decision.

Setup also asks where visitors can stop recording and whether to use unlimited plugin storage or your own budget. The floating privacy button stays off unless chosen; your own footer/menu or connected control is equally available. Save & enable recording enables your chosen mode. Refusals, opt-outs, Do Not Track and Global Privacy Control apply in every mode. Settings alone do not establish legal compliance.

Optional ClickClue Pro add-on

Pro is a separate paid add-on for heatmaps, grouped clues, structural form insights, journeys, comparisons, feedback and team tools. Free works independently. Pro feedback/order integrations require visitor consent.

Compare Free and Pro | Documentation

Useful alongside ClickClue

Optional companions by Plugins.shop:

• KillerConversions — Build enquiry forms with entries stored in WordPress.
• Logged.ai — Check supported WordPress changes when investigating a new problem.
• CampaignBars — Publish targeted announcements, offers and calls to action.
• Frictions — Dedicated checkout session replay and issue review for WooCommerce stores.

Separate plugins; no automatic integration. See More Plugins for the catalogue.

Privacy and local storage

Public design asset capture is on for fresh installations and off on upgrades until explicitly enabled. Separate SVG files require PHP DOM. Safe SVG geometry can remain; SVG scripts and foreign content, canvas, audio/video, frames, hidden inputs and editable content are excluded. URL query values/fragments are removed except verified public post/page IDs. Structural classes/IDs can remain; exclude sensitive content and attributes with selectors or data-tw-block.

Free does not intentionally collect raw IPs, request bodies, console logs or customer/order IDs. A rotating keyed IP hash temporarily limits uploads; hosting logs are separate. Unsent events stay in memory, capped at 8 MiB with compressed uploads (2 MiB for legacy transport), and clear on withdrawal.

Built-in consent choices last 180 days. Notice, mode or scope changes can require fresh permission, including image approvals or relevant Pro changes. Valid refusals remain respected. Recording basis and acceptance times report what the client asserted and what the server accepted; they do not prove a human decision. Keep independent notice/CMP records when needed. The floating Replay privacy button is optional and off by default. Setup asks you to choose it or confirm your own footer/menu or connected control. A same-page #clickclue-privacy link opens the controls where ClickClue runs. Test stopping and deleting the current recording while signed out; declaring a custom control is not an automatic verification. Existing installations show a reminder without silently turning the button on.

Public design capture saves eligible public WordPress image/font files and safe SVG assets into shared local snapshots. Original public image metadata may remain. Turning this option off stops new copies; existing snapshots follow recording deletion and retention. For Google Fonts already used by a page, its public stylesheet may be reread from fonts.googleapis.com in the browser without cookies or referrer, and font binaries copied from fonts.gstatic.com on the server. Google receives the respective browser/server IP and font request, never recording contents; Google privacy and terms apply. No other arbitrary visitor-provided URL is fetched. Trusted CDN aliases can map to existing local files through the documented developer filter. Private regions take priority. Legacy individually approved images remain supported. Old recordings cannot recover text or assets that were never saved. Review exports separately.

Tutorials, previews, dismissals, companion checks and optional review counters stay local. Admin preferences support privacy export/erasure; selected previews expire after seven days. Links open on selection without site, user or recording identifiers.

Offline Help is included. Translations fall back to English. See BUILD.txt and THIRD-PARTY-LICENSES.txt.