Churn Solution – Cancellation Flows, Save Offers and Failed Payment Recovery for WooCommerce and Paid Memberships Pro
After installing and activating our plugin, connect it to the Churn Solution website to set up your flows.
Subscription stores lose revenue two ways: customers who choose to cancel, and failed renewal payments that quietly end a subscription nobody meant to end. Churn Solution works on both. This free plugin connects your WooCommerce or Paid Memberships Pro store to Churn Solution, shows a personalized cancellation flow to any customer who tries to cancel so you can offer a pause, a plan switch or a discount at the moment they are leaving, and lets Churn Solution retry a failed WooCommerce renewal payment against the customer’s saved card without the customer having to do anything.
What the free plugin does
- Shows personalized cancellation flows in your own store when a customer clicks cancel, no code required
- Captures the cancellation reason, written feedback and a session recording of the flow
- Keeps subscriptions and orders in sync with Churn Solution, and re-enables its own webhooks if WooCommerce switches them off after failed deliveries
- Carries out a retry on a failed WooCommerce Subscriptions renewal order when Churn Solution asks for one, charging the saved card off-session, and stands down while WooCommerce has a retry of its own pending so the card is never charged twice
- Core churn metrics in the Churn Solution dashboard
What needs a paid Churn Solution plan
- Smart Retries: the schedule that decides when a failed renewal is retried, and on which card
- Dunning email and SMS to customers whose card expired or was declined
- Audience segmentation, so different customers see different flows
- Save offers such as discounts, pauses and extended trials
- Detailed analytics and A/B experimentation on flows
Churn Solution’s paid plans run either as a fixed monthly subscription or as pay-as-we-save, a share of the revenue the flows and retries actually recover. See pricing for current plans.
Download Churn Solution Plugin & Reduce Churn Rates Now!
Get support & info at Churn Solution Site, or book a demo with our experts: Book a demo.
We’re expanding our functionality by actively integrating with more plugins! Have a favorite plugin you’d love to see us connect with? Let us know!