Chimney Rock Support Tickets

Create and manage support tickets for your customers or subscribers with ease.

How Does It Work?

• The plugin adds a support ticketing system on the frontend of your site, you just need to add one shortcode to any frontend page.
• Customers or subscribers can create support tickets. Each ticket is managed on the backend of your site with an intuitive dashboard.
• Setup in just a few minutes without any complicated processes

Features

• Assign unlimited agents.
• Assign unlimited agent roles.
• Unlimited number of tickets.
• Export tickets to CSV
• Admin and customer notifications by email.
• Prevent spam by enabling Google ReCaptcha.

Pro Features

• Export tickets and all replies to CSV
• Auto close inactive tickets after the number of days that you specify
• Unlimited Canned Responses that can be inserted with one click

Requirements

• WordPress 4.7
• PHP 7.0