cellbot – AI Chat Widget

cellbot is an AI-powered platform built for tech repair shops. This plugin adds the cellbot chat widget to your WordPress website, giving your customers:

• Instant repair quotes – AI-powered pricing from your configured pricebook, with up to 10,000 built-in prices on Pro Plus
• Online booking – Customers can book repairs directly through the chat widget
• 24/7 AI support – Answer customer questions automatically, even outside business hours
• Repair tracking – Customers can check their repair status via the widget
• Lead capture – Capture customer details and enquiries automatically

How It Works

The plugin loads a deferred script (under 5KB) from cellbot’s servers that embeds an iframe-based chat widget on your site. Conversations, bookings, and customer records are handled by cellbot’s service rather than stored in WordPress.

Requirements

You need a cellbot account to use this plugin. Sign up at cellbot.chat.

Third-Party Service

This plugin connects to the cellbot platform (cellbot.chat), an external third-party service, to provide AI-powered chat widget functionality.

What the plugin sends to cellbot’s servers:

• Your shop slug (a public identifier used to load your widget configuration)
• Your site’s origin (for secure iframe messaging)
• Standard web-request information, such as IP address, user agent, and referrer information made available by the visitor’s browser

What cellbot’s servers provide:

• The widget loader script (https://cellbot.chat/embed/cellbot.min.js)
• The chat widget interface (served via iframe from https://cellbot.chat/widget/your-shop-slug)

The WordPress plugin stores only your shop slug and whether its setup notice was dismissed. Customer interactions inside the widget are sent directly to cellbot and are subject to cellbot’s privacy policy. Site owners should describe this service in their privacy notice and configure consent controls where required.

By using this plugin, you agree to cellbot’s terms:

• Terms of Service
• Privacy Policy

Features

• One-click setup — just enter your shop slug
• Lightweight — under 5KB and loaded with defer
• Mobile responsive — works on all devices
• Secure — runs in an isolated iframe with strict origin validation
• No coding required