CartCue helps WooCommerce stores recover revenue from lapsed customers and abandoned carts, entirely inside WordPress. No monthly SaaS fee, no customer data leaving your server.

Most stores lose sales in two predictable places: shoppers who abandon checkout, and buyers who have not ordered in months. CartCue gives you both automated recovery and controlled win-back campaigns so you can win those customers back with personalised emails and WooCommerce coupons.

Win back lapsed customers (Pro)

CartCue Pro includes Campaigns – manual win-back campaigns you launch on your schedule:

Target customers who have not ordered in 90, 120, or any number of days
Generate a unique WooCommerce coupon per customer
Reach registered buyers and imported guest customers in one segment
Send in batches (50, 100, …) so you can monitor deliverability and results
Test on your own email before sending to customers
Track recovered revenue per campaign

Use the built-in Win-back coupon campaign template to get started in minutes.

Abandoned cart recovery (Free)

CartCue detects when a shopper enters their email at checkout and leaves before completing the order. It waits your chosen delay (10 minutes, 1 hour, or 1 day) and sends a personalised recovery email with cart contents, total, and a direct recovery link. You can include a coupon to bring them back.

Works for registered customers and guest shoppers. No external account needed.

WooCommerce automation without the complexity

Every automation follows a plain-English flow:

Trigger: what WooCommerce event starts this?
Timing: how long to wait?
Conditions: who qualifies?
Action: send email, generate coupon, add order note, or change order status.

No drag-and-drop canvas or 40-tab wizard. Most stores are running in under 5 minutes.

Automation triggers included free

Cart Abandoned – recover carts from shoppers who entered their email and left
Checkout Started – catch shoppers who reached checkout but did not finish
Order Paid – post-purchase follow-ups, thank-you emails, review requests
Order Status Changed – trigger when orders move between WooCommerce statuses
Payment Failed – recovery reminder when payment fails
Order Refunded / Cancelled – follow up after refunds or cancellations
New Customer Created – welcome new registered customers
Customer Win-Back – daily automated re-engagement for inactive customers
Never Purchased – nudge registered users who signed up but never bought

Personalized WooCommerce emails

Built-in variables for customer name, order details, cart contents, coupon codes, store name, and recovery links. Sent through wp_mail(). Compatible with WP Mail SMTP, Post SMTP, and any SMTP plugin.

Variable fallbacks prevent awkward blanks: {{customer.first_name|there}} outputs “there” when a guest has no stored name.

Audience conditions

Order total above or below a threshold
Customer placing their first order
Customer has ordered N or more times
Days since last paid order
Customer is registered or guest
Customer has a specific WordPress role

Ready-made templates

Abandoned cart recovery (1-email and escalating sequences)
Win-back coupon campaign (Pro – manual batches with unique coupons)
Post-purchase review request
Automated win-back for inactive customers
Welcome email with coupon for new customers
Failed payment recovery

Reports and email tracking

Email open rate and click rate per automation
Revenue attributed to each play (Pro)
Activity log with success, skipped, and error status
Execution history per customer

Why CartCue instead of a marketing SaaS?

Most abandoned cart and email tools are monthly subscriptions that send customer data to external servers. CartCue stores everything in your WordPress database.

CartCue Pro is a one-time purchase per site, not a monthly fee that scales with your revenue.

WooCommerce compatibility

WooCommerce High-Performance Order Storage (HPOS) compatible
Works with WooCommerce Blocks checkout (for consent)
Compatible with any SMTP or transactional email plugin
Supports WooCommerce multi-currency

Free plan limits

Up to 5 active automation plays at a time
2 timed follow-up steps per play
All free triggers and actions listed above
Reports, email tracking, and recipe templates included

CartCue Pro

CartCue Pro adds campaign mode and advanced automations for growing stores:

Campaigns (hero feature):
* Manual win-back campaigns with unique coupon per customer
* Staged batch sending (50, 100, …) with test-email mode
* Registered + imported guest segments (deduplicated)
* Revenue attribution per campaign

Additional Pro triggers:
* New Product Review
* Low Stock Alert
* Customer Birthday
* WooCommerce Subscriptions (renewal, cancellation, pause, reactivation)
* Manual Campaigns (send to a custom segment on demand)

Additional Pro actions:
* Unique coupon generation per customer
* SMS notifications via Twilio or Vonage
* CRM sync – FluentCRM, Mailchimp, MailPoet, ActiveCampaign, Klaviyo
* Outgoing webhooks (Zapier, n8n, Make)
* Slack notification, trigger another play, change customer role, loyalty points

Pro also includes:
* Unlimited follow-up sequence steps
* Revenue attribution per play
* CSV export of logs and customer data
* Play import / export (JSON)

Learn more

Pro tutorials:

CartCue – Abandoned Cart Recovery & Sales Automation for WooCommerce