Botzio AI – Smart Chatbot & Website Assistant

Botzio AI helps you add a helpful AI chatbot to your WordPress site without making visitors talk to a generic bot.

You control what Botzio knows: your business details, services, policies, support info, FAQs, and up to 3 selected WordPress pages or posts in the free version.

When a visitor asks a question, Botzio uses Smart Context Selection to focus on the most relevant saved knowledge before asking your chosen AI provider for an answer. That means fewer generic replies and more website-specific answers.

The plugin supports OpenAI, Gemini, and OpenRouter, so you can choose the AI provider and model that fits your setup.

Botzio AI is built for business owners, agencies, service providers, online stores, and site owners who want a practical support assistant that feels connected to their website.

What Botzio Helps You Do

• Answer common visitor questions from your own business info.
• Let Botzio learn from up to 3 selected WordPress pages or posts.
• Use safe default Answer Rules, and edit them when needed.
• Add starter questions visitors can tap when chat opens.
• Keep short-term context across the latest four exchanges so follow-up questions make sense.
• Let visitors rate answers as helpful or not helpful.
• Preview the chatbot before making it public.
• See what visitors are asking and spot missing answers.
• Find Knowledge Gap Suggestions based on recent visitor questions.
• Check AI provider errors in admin without showing ugly technical messages to visitors.

Free Features

• AI provider support:

  • OpenAI
  • Gemini
  • OpenRouter

• Business Knowledge builder for offers, policies, support details, and FAQs

• Basic website knowledge sync for up to 3 selected WordPress pages or posts
• Smart Context Selection for more focused AI answers
• Knowledge readiness score and missing-info guidance
• Website-specific AI responses from saved knowledge
• Strong editable Answer Rules
• Local greeting handling for common greetings
• Chat bubble customization
• Custom opening message
• Starter questions visitors can tap
• Short-term conversation memory for follow-up questions
• Helpful and not-helpful answer ratings
• Admin-only chatbot preview mode
• Admin-only AI error diagnostics
• Recent visitor question insights
• Knowledge Gap Suggestions from visitor questions
• Daily visitor message limits
• Adjustable AI temperature and response length
• Floating chatbot interface
• Multiple AI model support

Free vs Pro

Botzio AI Free gives you the foundation: AI connection, business knowledge, limited page/post sync, smart context selection, chatbot styling, starter questions, usage limits, and visitor insights.

Botzio AI Pro is for the bigger jobs: WooCommerce product answers, product recommendations, order lookup, lead capture, human handoff, conversation cart workflows, and expanded knowledge automation.

External services

Botzio AI connects to third-party AI services selected by the website administrator to generate chatbot responses and retrieve available AI models.

Freemius

Freemius provides optional, consent-based installation analytics and deactivation feedback. Botzio AI works normally when the administrator skips or disables this connection.

Data Freemius may receive after the administrator opts in:
* Basic administrator profile and website information shown on the consent screen.
* WordPress, PHP, plugin version, locale, and environment information.
* Botzio AI activation, deactivation, uninstall, and usage information.
* Theme and plugin information only when the administrator permits it on the consent screen.
* Optional deactivation feedback submitted by the administrator.

Botzio AI does not send AI provider API keys, visitor chatbot messages, AI answers, Business Knowledge, or synced page/post content to Freemius.

Data is sent only after explicit administrator consent. The administrator can skip the connection or opt out later from the WordPress Plugins screen.

Terms of Service:
https://freemius.com/terms/

Privacy Policy:
https://freemius.com/privacy/

OpenRouter

OpenRouter is used to generate AI responses and retrieve available AI models.

Data sent:
* Administrator API key.
* Visitor chat messages.
* Up to four recent visitor and assistant messages from the same browser session for conversation context.
* Custom system prompt.
* Manual website knowledge base configured by the administrator.
* Selected page/post text synced by the administrator.
* Selected AI model.

Data is sent:
* When a visitor sends a chatbot message.
* When the administrator tests the API connection.
* When the administrator refreshes the available model list.

Terms of Service:
https://openrouter.ai/terms

Privacy Policy:
https://openrouter.ai/privacy

OpenAI

OpenAI is used to generate AI responses and retrieve available AI models.

Data sent:
* Administrator API key.
* Visitor chat messages.
* Up to four recent visitor and assistant messages from the same browser session for conversation context.
* Custom system prompt.
* Manual website knowledge base configured by the administrator.
* Selected page/post text synced by the administrator.
* Selected AI model.

Data is sent:
* When a visitor sends a chatbot message.
* When the administrator tests the API connection.
* When the administrator refreshes the available model list.

Terms of Use:
https://openai.com/policies/terms-of-use

Privacy Policy:
https://openai.com/policies/privacy-policy

Google Gemini

Google Gemini (Generative Language API) is used to generate AI responses and retrieve available AI models.

Data sent:
* Administrator API key.
* Visitor chat messages.
* Up to four recent visitor and assistant messages from the same browser session for conversation context.
* Custom system prompt.
* Manual website knowledge base configured by the administrator.
* Selected page/post text synced by the administrator.
* Selected AI model.

Data is sent:
* When a visitor sends a chatbot message.
* When the administrator tests the API connection.
* When the administrator refreshes the available model list.

Gemini API Terms:
https://ai.google.dev/gemini-api/terms

Google Privacy Policy:
https://policies.google.com/privacy

License

This plugin is licensed under GPLv2 or later.