BaseWeb AI Chat & Forms to MAX is a powerful, all-in-one WordPress plugin that combines an intelligent AI consultant with seamless lead generation. It bridges the gap between your website visitors and your MAX messenger, ensuring you never miss a potential client.

This plugin acts as a “combo” solution:
1. AI Chat Consultant: A smart, context-aware chat widget powered by Yandex AI Studio (YandexGPT).
2. Fluent Forms Integration: Automatically intercepts form submissions and forwards them to MAX.
3. Built-in Lead Capture: An intelligent in-chat form that appears when a user is ready to leave their contact details.

🌟 Key Features

Yandex AI Studio Integration: Uses the modern Responses API with store=true and previous_response_id for seamless, context-aware conversations.
Fluent Forms Webhook: Native hook (fluentform/submission_inserted) to instantly forward any form submission to your MAX bot.
Smart Lead Generation: The AI can dynamically trigger a built-in contact form directly within the chat interface.
152-FZ / GDPR Compliant: Includes a mandatory consent checkbox for personal data processing, automatic PII masking (email, phone, IP) in logs, and automated log cleanup after 30 days.
Enterprise-Grade Security:
- Protocol-Lock: API keys are stored securely in wp_options, never hardcoded.
- sslverify => true enforced for all external API requests.
- Strict input sanitization (sanitize_text_field, esc_url_raw) and nonce verification.
- Rate limiting (20 chat requests / 5 lead submissions per 5 minutes per IP).
Comprehensive Dashboard: A 4-tab admin interface for Yandex settings, MAX configuration, real-time analytics (categories, intents), and CSV/JSON log exports.
Universal & Customizable: Dynamic placeholders ({{company_name}}, {{manager_name}}) allow you to adapt the AI’s persona to any brand without touching the code.
Performance Optimized: Asynchronous logging, transient caching for prompts (1 hour), and strict max_output_tokens limits to control API costs.

🔒 Security & Privacy First

We take data protection seriously. The plugin automatically hashes IP addresses (SHA-256), masks emails and phone numbers in logs, and includes a built-in WordPress Cron job to delete old logs after 30 days, ensuring compliance with data protection regulations like Russia’s 152-FZ and the EU’s GDPR.

🛠️ Shortcodes

[bacfm_ai_chat] – Embeds the chat widget directly into the page content.
[bacfm_ai_button text="Ask AI Assistant"] – Displays a stylish button that opens the chat widget on click.

External Services

This plugin connects to external services to provide its core functionality:

Yandex AI Studio (Yandex Cloud)

– Purpose: To process chat messages and generate AI responses.
– Data sent: User chat messages, session ID, and page URL.
– Provider: Yandex LLC.
– Links: Terms of Service, Privacy Policy.

MAX Messenger API

– Purpose: To send lead notifications and form submissions to the site owner’s MAX account.
– Data sent: Form data (name, email, phone, message) and source URL.
– Provider: MAX.
– Links: Terms of Service, Privacy Policy.

Support

We are committed to providing high-quality support for BaseWeb AI Chat & Forms to MAX.

Official WordPress.org Support Forum:
For general questions, bug reports, and community help, please use the official support forum:
👉 https://wordpress.org/support/plugin/baseweb-ai-chat-forms-to-max/

Direct Developer Support:
For urgent issues, commercial inquiries, or custom integration requests, you can contact the developer directly:
📧 Email: [email protected]
🌐 Website: https://base-web.ru/

Please note: We strive to respond to all direct inquiries within 24-48 hours on business days.