AstriChat Connector
Make it easier for website visitors to ask a question, find useful information and contact your business. AstriChat brings AI chat, WhatsApp contact options and enquiry capture to your WordPress website.
Help people understand your services, choose the right person to speak to, and leave their details for a follow-up. Manage your widget, team contacts, AI knowledge and leads from your AstriChat dashboard.
Start free with AstriChat Lite
AstriChat Lite gives you a practical starting point for one website, with:
- 100 AI replies per month to help answer visitor questions.
- 15 knowledge sources and 5 file uploads for your assistant’s business information.
- WordPress content sync and a website crawler to bring in your published content.
- Lead capture so visitors can leave their contact details and enquiries.
- A WhatsApp widget with 1 agent and 1 contact target.
- 30-day conversation history and 30-day analytics history.
The Lite plan is free. Create an AstriChat account, activate Lite, and connect your website. Install the WordPress connector to add the widget without editing your theme.
Help visitors get answers, even after hours
Start with the 100 monthly AI replies included in AstriChat Lite. Your assistant can answer questions using the business information you provide. Connect selected published WordPress pages and posts so visitors can find answers without searching through every page themselves.
Choose the content to include, exclude anything you do not want used, and sync it when you are ready. Plans that include automatic sync can also send changes when selected content is published or edited.
Make WhatsApp contact easier
Let visitors open a WhatsApp conversation directly from your website using the contact included with Lite. Plans with team and branch features can also show additional contacts, departments and business hours to help visitors choose whom to contact.
A prefilled message can include the page they were viewing, giving your team more context when the visitor gets in touch.
Capture enquiries for follow-up
Give interested visitors a way to leave their name, email address, phone number and message. Review captured enquiries in AstriChat with their source page, so you can see what prompted each enquiry and organise your follow-up.
Keep the contact forms you already use
Connect supported form submissions to AstriChat without replacing your forms. Choose the providers you want to connect:
- Contact Form 7
- WPForms
- Gravity Forms
- Kadence Form and Kadence Advanced Form
- Elementor Pro Forms
- Fluent Forms
Supported contact fields are detected automatically. Keep your existing email notifications and other form actions, and review forwarded enquiries alongside your widget leads. Elementor forms require Elementor Pro.
Match your website and choose where chat appears
Customise the chat button, colours and welcome message in AstriChat to suit your brand. Show the widget across your site, on the front page only, or exclude selected pages and posts with the searchable page picker.
For manual placement, add the AstriChat Widget block in the WordPress editor or use the [astrichat] shortcode.
Understand how visitors use your contact options
Review widget opens, WhatsApp clicks and captured enquiries in your AstriChat dashboard. Optional Google Analytics, Google Ads and Google Tag Manager connections can send supported events to your existing setup, subject to your consent settings.
Get started with AstriChat
Both the WordPress connector and AstriChat Lite are free. Lite includes AI replies, WordPress content sync and lead capture within the allowances listed above. An AstriChat account and Lite activation are required. Paid plans offer higher allowances and additional features such as team, automation and business messaging options. Chat and AI processing run on the hosted AstriChat service.
Install and activate the plugin, connect your website, then choose the features that suit your business.
Start AstriChat Lite free | Compare plans
External Services
This plugin depends on the AstriChat hosted service, operated by AstriApps. It connects your website to the chat, knowledge, lead and account features you choose.
- Product information: https://astrichat.com
- Account registration: https://licenses.astriapps.com
- Application and connected features: https://app.astrichat.com
- Widget download: https://cdn.astrichat.com/widget.js
- Privacy notice: https://astrichat.com/privacy
- Terms of service: https://astrichat.com/terms
Website checks and the chat widget
Saving a Site ID allows WordPress to send that ID and your website address to app.astrichat.com to check whether the widget is allowed on the hostname. Checks can run when you open the plugin’s administration screens and after a visitor’s page loads if approval is not cached. A Site ID is a public website identifier, not a password.
Enabling automatic display or placing the block or shortcode lets visitors’ browsers download the widget after domain approval. It contacts app.astrichat.com for settings and sends interaction events with the Site ID, page URL and referrer. Using enabled chat or enquiry features sends submitted messages, contact details, page URLs and session/conversation identifiers to the hosted service. The browser stores session and conversation identifiers in local storage for continuity.
Requests also include ordinary technical information such as IP addresses, browser details and request headers. WordPress requests can include the website URL and WordPress version. Widget images may load from addresses selected in your AstriChat dashboard.
Content you share with your assistant
Connecting an API key enables optional authenticated features. Sync now, individual or bulk post sync actions, and manual sync requests send selected published content to app.astrichat.com. A full sync continues in background batches with progress shown in the plugin. Automatic sync, off by default, also sends selected content when it is published or updated.
Shared information includes the Site ID, WordPress post ID and type, publication status, title, permalink, rendered content, excerpt, modification time, slug, author display name, featured-image URL and available SEO title/description. Supported vehicle listings can include structured vehicle attributes. Shortcodes or other plugins may add information to rendered content; review it before syncing.
Unpublishing, deleting or excluding connected content can send its Site ID, post ID and title to remove its synced copy. Cleanup requests may continue while an API key is connected, even with Automatic sync off.
Contact-form enquiries
Forwarding starts off. Enabling Lead capture and choosing Forms to capture allows supported submissions to send mapped names, email addresses, phone numbers, messages, the Site ID and referring page URL to https://app.astrichat.com/api/public/lead. Your website address is included for domain checks. At least an email or phone number is needed; no API key is used.
The Elementor Pro Forms and Fluent Forms adapters exclude passwords, uploads, hidden fields and unrelated field types. Forwarding does not wait for confirmed delivery or retry failures. A form’s success message alone does not confirm that AstriChat saved the lead. The connector does not add a visitor consent field; configure your form notices and consent controls before enabling forwarding.
Dashboard information, verification and sign-in
With an API key connected, WordPress can request connection status, activity summaries and recent leads from app.astrichat.com using the Site ID, website address, API key and chosen range or count. This information, including recent leads, may be cached in WordPress for 60 seconds.
Choosing Verify website sends the Site ID, WordPress home URL, connector version and API key. A temporary public proof lets AstriChat check website ownership independently.
Optional one-click sign-in sends the administrator email address, WordPress user ID, website URL, Site ID, timestamps, a random nonce and requested dashboard path in a short-lived signed request. Its separate sign-in secret stays in WordPress. The browser submits a single-use sign-in ticket to the trusted AstriChat service.
Optional Google tracking and WhatsApp
The hosted widget can send configured events to your existing Google Analytics, Google Ads or Google Tag Manager setup when enabled and allowed by your connected consent controls. The connector does not install Google tags. Disclose any enabled Google connections separately: Google privacy policy and Google terms.
A WhatsApp contact link opens WhatsApp and can include a prefilled message with the current page URL.
Custom service connections
Standard installations use AstriChat’s official service. Custom addresses need explicit approval by a server administrator before receiving credentials or content. Requests use trusted public HTTPS addresses, check certificates and do not follow redirects. Unapproved addresses are paused. Identify any separately operated service or custom widget host and its policies in your visitor disclosures.
Privacy
Activating a new, unconfigured installation makes no external requests. Saving a Site ID enables connection checks. Displaying the widget, requesting sync, sign-in or verification, and enabling form forwarding enable their respective data transfers.
Control features separately under AstriApps AstriChat:
- Choose content sharing with Automatic sync, Content to sync and per-post exclusions. Manual sync still sends content with Automatic sync off.
- Choose form forwarding with Enable lead capture and Forms to capture. Turning off the widget does not turn off form forwarding or content sync.
- Removing an API key stops authenticated features, but not the public widget or form forwarding. Disable those separately and remove manually placed blocks or shortcodes to stop their requests.
WordPress stores connector settings and credentials, limited sync logs and short-lived diagnostic/lead caches. AstriChat stores chat records and synced knowledge; visitors’ browsers also store session/conversation identifiers. Disabling or uninstalling the connector does not delete hosted information. Manage retention, deletion and privacy requests through your AstriChat account and the service’s privacy notice.
Suggested text is available in Settings Privacy Privacy Policy Guide. Adapt it to the features you use and your own practices. The plugin does not publish or change your privacy policy automatically. Explain connected services to visitors and provide appropriate form notices and consent choices where required.