Support Tickets
Users can submit support tickets from the front end. Admins manage and reply from the backend.
Email notifications
Automatic email notifications are sent when tickets are created or replied to.
Restricted access
Users see only their own tickets. Admins see all tickets.
Multiple categories
Tickets can be categorised as Disputed, Support, or Other.
Live Chat
Admins can use the Live Chat panel for real-time replies on a ticket.