Name: 6rsh Messaging & Notifications
Rating: 5 (1 reviews)
Author: 6rsh

The complete WhatsApp for WooCommerce toolkit — order notifications, abandoned cart recovery, order tracking, an AI agent, and a storefront chat widget, in one plugin. 6rsh Messaging & Notifications connects your WooCommerce store to the WhatsApp Business Platform (WhatsApp Business API) through the 6rsh platform, so order updates, cart reminders, delivery tracking and customer chat all happen on the channel your buyers actually read.

WhatsApp open rates dwarf email. With this plugin you can send WhatsApp order notifications on every status change, recover abandoned carts over WhatsApp, share live order tracking, and let an AI agent answer “where is my order?” automatically — no developer required. A guided setup wizard maps your approved WhatsApp message templates to WooCommerce order events in minutes.

Built for the GCC. 6rsh is designed first for stores in the UAE, Saudi Arabia and the wider Gulf, where WhatsApp is the default way customers buy and ask questions. Phone numbers are normalized for AE, SA, EG, KW, QA, BH, OM, JO and more, and the storefront chat widget is fully right-to-left (RTL) ready for Arabic-first stores.

Why WhatsApp for your WooCommerce store

Customers open WhatsApp messages within minutes — order confirmations and shipping updates actually get seen.
Abandoned cart reminders on WhatsApp recover sales that email never would.
An AI assistant deflects repetitive “where is my order?” questions around the clock.
One tap on the chat widget turns a hesitant visitor into a conversation.

What you get

WhatsApp Order Notifications — Automatically send a WhatsApp message when an order is placed, processing, on-hold, completed, cancelled, refunded, or failed. Map an approved template to each WooCommerce status.
Abandoned Cart Recovery over WhatsApp — Capture the shopper’s phone at checkout (guests included, behind an opt-in checkbox you control) and send a recovery reminder with a one-click link that restores their cart. Recovery is cancelled automatically once the order is placed.
Guest Checkout Capture — Live phone (and optional email) capture as the customer types at checkout — before the order is ever placed — so you can recover guest carts, not just logged-in ones. REST-based and WAF-safe.
Order & Tracking Sync for the AI Agent — Order snapshots, status, courier, tracking number, tracking link and ship date are synced to 6rsh so the AI agent can answer order-status and “where is my package?” questions on WhatsApp with live data. Works with WooCommerce Shipment Tracking / Advanced Shipment Tracking (AST) and AfterShip.
WhatsApp AI Agent — Backed by the 6rsh platform, the AI assistant replies to customer questions, looks up orders, and shares tracking automatically. (The conversational AI runs on the 6rsh service; this plugin keeps it fed with live store data.)
Floating WhatsApp Chat Widget — Add a storefront chat button with a greeting tooltip so customers reach you in one tap. Configurable position; right-to-left (RTL) ready.
Marketing Follow-ups — Schedule up to two post-order follow-ups (e.g. a review request a week after delivery) using your approved Marketing templates. Cancelled automatically if the order is refunded or cancelled.
Per-order Template Variables — Order number, status, total, currency, and customer name are substituted into your template parameters for every message.
Smart Phone Normalization — Numbers are validated and normalized to E.164 (Gulf, UK, US, EU and North African formats) so messages don’t bounce.
Activity Log + CSV Export — Every send is logged with delivery status; export the full log to CSV.
Translation-ready — Ships a .pot file and full RTL styling for localized storefronts.

Built for compliance

Talks to your site over the WordPress REST API (/wp-json/6rsh/v1/) — never admin-ajax.php — so it plays nicely with WAFs and security plugins.
Phone numbers are only used to deliver the messages you configure, and abandoned-cart capture is gated behind an opt-in you control.

You need a free 6rsh.com account and an API key. This plugin is not affiliated with, endorsed by, or an official product of WhatsApp or Meta.

How it works

Sign up at 6rsh.com and create your WhatsApp message templates.
Install this plugin and paste your API key.
The setup wizard auto-matches your templates to WooCommerce events.
Done — notifications fire automatically on every order.

External Service

This plugin connects your WooCommerce store to 6rsh.com, a third-party SaaS operated by TRSH FZC, to deliver messages over the WhatsApp Business Platform. The plugin will not function without a free 6rsh.com account and an API key. It is not affiliated with, endorsed by, or an official product of WhatsApp or Meta.

What the plugin sends to 6rsh.com, and when:

On connect: the API key you enter and your site URL are sent to 6rsh.com to validate the key and link your account.
On a WooCommerce order status change (placed, processing, completed, etc.): the order data needed to build the message — order number, status, total, currency, and the customer’s name and phone number — is sent to 6rsh.com so it can deliver the corresponding WhatsApp message.
At checkout, if Abandoned Cart Recovery is enabled and the shopper opts in: the cart contents, cart total, and the customer’s phone number (and optionally email) are sent to 6rsh.com so a recovery reminder can be sent later.
Periodically: order snapshots (including any courier/tracking details) may be sent so the 6rsh assistant can answer customer order-status questions.

No message is sent without your configuration, and a customer’s phone number is used only to deliver the messages you set up. The floating chat widget loads locally and only opens a WhatsApp link when a visitor clicks it.

Your use of the 6rsh.com service is governed by: